People often learn they’ve lost access to social services benefits when they try to access them and fail. An innovative Louisiana program, called LA’MESSAGE, works to change that by sending text message reminders about deadlines, submission requirements, and other concerns.
As agencies transition to more hybrid work, they need collaborative technology that allows employees to communicate seamlessly and securely, from anywhere and across various mediums. That includes phone solutions.
Innovation starts with ideas, and you’ve got plenty of good ones. But getting them across to decision-makers can seem daunting. It doesn’t need to be. Giving a good pitch involves techniques and skills that you can learn and practice. We asked two innovation experts to share what works. Choose Winning Ideas “You’re not going toRead… Read more »
Read this recap to learn how supervisors can promote well-being in their teams.
A concept known as explainability helps make artificial intelligence (AI) applications seem trustworthy. But what does explainable AI mean? And how might AI change things for the better? For the worse?
Check out and register for November’s online training opportunities.
The winners are in! We are proud to announce the winners of the Annual NextGen Public Service Awards for superior public service and achievement. The awards recognize deserving individuals selected from the public service community for their intelligence, exuberance and dedication to improving and invigorating government. The award categories and respective winners are listed below. PleaseRead… Read more »
To truly realize their healthcare potential, AI systems must be developed responsibly and in ways that warrant people’s trust. Here are real-world examples of how AI can drive better federal health outcomes.
Over the past few years, the number of alleged harassment claims in federal government has spiked. Case management software can help agencies digitize and simplify claims tracking, identify trends, and centralize critical case information.
People’s lives changed during the pandemic, she said, and employees learned they could be successful — sometimes more successful — when working outside the agency office. Here are some ideas for keeping your workforce connected — socially.