NCDD blogger Susanna Haas Lyons posted this to the NCDD Community blog a couple of months ago, and it needs indexed here in the Resource Center as well… In December 2012, Alberta Climate Dialogue released a series of short videos exploring the benefits of deliberative democracy, featuring well known practitioners such as Matt Leighninger (DDC),Read… Read more »
This is quite the street sign for people to read and comply with. The sign instructs drivers to slow down to 25 mph between 6:49-7:15, 7:52-8:22 and 8:37-9:07 during the morning and 2:03-2:33, 3:04-3:34 and 3:59-4:29 during the afternoon on school days. At all other times the speed limit is 45 mph. After public outcryRead… Read more »
This announcement from the rom the eRulemaking Program Management Office comes from NCDD sustaining member Alexander Moll, Communication Specialist at the Environmental Protection Agency – eRulemaking Branch… WASHINGTON – In recent months, the eRulemaking Program, a Fed-wide E-Gov and Open Gov initiative, which manages Regulations.gov has met with various groups and organizations to discuss waysRead… Read more »
As a database administrator, I have been working on various non-profit and for-profit projects in the past couple years. Recently, I have been managing a database for a reverse phone lookup company that helps discover the identities behind certain hard-to-find phone numbers, including unpublished mobile numbers. What I have noticed is that there are manyRead… Read more »
While pronouns have their place in the work world, writers want to maintain precision with their e-mails and memos to avoid confusion. So while I will concur that using pronouns can avoid verboseness, here are two pronouns to use sparingly and the reasons why. 1. Be precise rather than use “it.” If your memo reads,Read… Read more »
Sometimes pronouncements get made and distributed in email format about a change in direction, etc. When this happens, I sometimes find that the person sending the message doesn’t have an understanding of the recipients. They have not put themselves in the “other person’s shoes”. Therefore, the message is confusing because key points are not addressed.Read… Read more »
As Congress goes about grilling Homeland Security over the department’s monitoring of social media—as it did in a hearing last week—a more fulsome understanding of the benefits of social media monitoring and analysis is needed. The value of social media monitoring extends far beyond the important but niche domain of monitoring terrorist chatter online. RatherRead… Read more »
Web Manager University, the federal government’s training program for web, new media, and citizen engagement managed by GSA, has changed its name to DigitalGov University (DGU). We changed our name to reflect the growing demand to help agencies serve customers through digital media and citizen engagement. Our broad curriculum includes training in social media, citizenRead… Read more »
We get so busy in our work that we sometimes lose sight of those basic principles that are the foundation of great customer service. So every once in a while, it’s good to go back to those roots…to sit down and reflect and make sure you’re really using your time to do what’s important forRead… Read more »
Do you want all your (social) eggs in one basket? Google and Facebook want you to, and they want it to be their basket As I write, Facebook is in the process of executing the biggest IPO in US corporate history. Yet, its security model is so involved, and changes so frequently, that not onlyRead… Read more »