First things first…I’ve decided to see if I can incorporate govloop into my daily routine. There’s so much content I want to read, it’s hard to wedge something else in. So here goes… When something new emerges, a typical government reaction is to ask “what’s our policy?” It must be in our DNA or something.Read… Read more »
Scott Gould, Deputy Secretary for the Department of Veterans Affairs, moderates a session on Streamlining Operations at the White House Forum on Modernizing Government. See breakout sessions on Transforming Customer Service in the Customer Engagement Forum.
William Lynn, Deputy Secretary for the Department of Defense, moderates a session on Streamlining Operations at the White House Forum on Modernizing Government. See breakout sessions on Transforming Customer Service in the Customer Engagement Forum.
Jack Lew, Deputy Secretary for the Department of State, moderates a session on Maximizing Technology Return on Investment at the White House Forum on Modernizing Government. See breakout sessions on Transforming Customer Service in the Customer Engagement Forum.
[Note: This was originally posted to my blog 7/10/09] Just to be clear, this is not an abstract example. While I employ this methodology for a number of communities and topics, the one I will use as an illustration here is what is generally referred to as “Government 2.0”. Also, you may notice that thisRead… Read more »
Opening Session: Closing Session: See the in depth session on Customer Services in the Customer Engagement Forum. .
Originally posted on Online Odyssey With Gov2.0 LA days away where open gov, cloud computing, gov2gov collaboration and more will be discussed, I find myself increasingly, and ironically speaking and championing more and more Web 1.0. Yes, it would seem that despite my Gov 2.0 attachments and engagements I am a Web 1.0 champion. Now,Read… Read more »
The good folks at Lithium asked me to weigh in on the future of Social CRM, Social Strategies, Government 2.0, throughout 2010. I tried to avoid the hype cycle with my predictions and wanted to share them with you. I guest posted on their blog but also wanted to share my thinking directly with youRead… Read more »
A proactive business owner understands that communication and problem solving is key to having a growing and thriving business. These three tips will help you to continue in your trek towards entrepreneurship. Invest Time in Problem Solving (and Prevention) The best way to solve a problem is to get to the root of the problem.Read… Read more »
My friend Fred puts together this awesome privacy news highlights and said I could cross-post… So here we go: Privacy News Highlights 23–31 January 2010 Contents: US – NH House Passes Bill Banning Fingerprint IDs. 3 CA – B.C. Names Acting Privacy Commissioner 3 CA – Privacy Commissioner Launches New Facebook Probe. 3 CA –Read… Read more »