Top 10 Insights About Digital Inclusion from Experts in the Field
To begin to solve a problem as big as digital inclusion, first you need to understand the causes.
Communications
Beyond Schoolhouse Rock — Rethinking How We Teach Government
Those of us who work in government may not feel directly impacted by the world of civics teachers and government text books, but I’d argue they play an important, under appreciated role in our successes and challenges, big and small.
10 Tips to Become a Better Presenter in a Matter of Minutes
There is no doubt about it: presenting is tough. But help is on the way. Here are simple hacks to become a better presenter in just a matter of minutes.
How Do You Connect With Your Hardest to Reach Customers?
How do we reach the young and mobile, the recently deployed, and the skeptical? At the Census Bureau we have a few outreach strategies that may also work for other government agencies.
Make a Difference Through Listening
Listen to understand, not to speak. You will be a better person for it and others will be able to see the difference that you are trying to make.
I Am Woman! Hear Me…?
The thought behind this trend is that if women could only speak more like men, we would increase our odds of achieving success in male-dominated environments. But not everyone agrees – an interesting counter argument has risen that begs the question: should women talk more like men at work, or should men talk more like… Read more »
Struggling to Serve Your Customers? Turn to Congress
Communicating with Congress regularly presents a big opportunity for federal agencies to connect the public to the services, tools and products that provide great value.
Talking About Change
Good communication is at the root of all successful organizational change. When done well, staff support the change and help their organizations evolve. Let’s talk about how to communicate well in times of change.
Assemble the Government Avengers: A Comic Book Lesson in Collaboration
In the world of government, we have many common threats to face. Though it may be possible to withstand them on our own, we make ourselves much mightier when we band together and tackle them as a team.
5 Ways to Improve Government’s Tomorrow
In order to maintain focus on government’s critical objectives, GovDelivery’s CEO Scott Burns recommends five overarching ideas to guide communications efforts.