Communications

4 Ways to Convince Your Colleagues to Broaden Their Definition of Customer

Technology has made it easier and more efficient than ever to reach the public, so continue working with your colleagues to connect more people to their work through dissemination. Every day, go to work thinking about your customers and how you can do a better job on their behalf.

Here’s What Govies Love About NextGen

You’ve probably heard about the Next Generation of Government Training Summit taking place this summer on August 1st and 2nd. But have you heard what past attendees are saying about their experiences at the summit? Trust us, if you’re interested in attending the summit this year (and you should be!), these testimonials will be musicRead… Read more »

Leaders Teaching Leaders: Leadership Development in the FAA’s Air Traffic Organization

Sean Corbett, Program Manager at the Federal Aviation Administration (FAA), gave an excellent presentation on the FAA’s Leaders Teaching Leaders (LTL) Program at the Training Officer’s Consortium’s Annual Executive Institute in Ocean City, MD this week. Sean shared his experience in standing up and launching an LTL Program at FAA and highlighted the elements that… Read more »