Communications

Crisis Communications: Takeaways from SMC-DC

Tonight I attended an interesting panel sponsored by Social Media Club-DC about crisis communications. The panelists: Andy Carvin, NPR Dallas Lawrence, Levick Strategic Communications Jon Eick, New Media Strategies Gayle Weiswasser, TMG Strategies Part of my job and my team’s job is to lead crisis communications efforts for EPA. I mean for things like 9/11,Read… Read more »

Public engagement. Public empowerment.

My keynote from GOVIS 2009 – User Centred Government: More than meets the eye. Public engagement. Public empowerment. View more presentations from Stephen Collins. The GOVIS tag line is “Connect. Share. Learn.” So my first question is where is the conference wifi network for all of us to connect? It’s a must have for everyRead… Read more »

Does the White House Believe Social Media is too Noisy?

By Kristin Bockius, State & Local Government Social Media Marketing Manager Bright Side of Government blog My attention was caught this afternoon when I saw the headline, “White House Strives to Reduce Noise in Social Media Initiatives.” It was a blog post written by Mitch Wagner at InformationWeek. Could it be true that the AdministrationRead… Read more »

Sweet Gov Tweets – Monday May 18th

ashban : @tericee RT:@Podkeyne: Interoperability demo at AFCEA Solutions Interagency, Allied and Coalition Information Sharing-Disaster Mngt booth AFCEAHelen : Renuart: Security and access don’t compete with one another, they need to complement one another. #afcea #afceasol AFCEAHelen : Renuart: My coalition village has about 120ish flags flying in it. #afcea #afceasol signalmag : Tune intoRead… Read more »

What are you doing? or What could you be doing?

Twitter – often and easily dismissed because of the question “What are you doing?” When I was first encouraged to dabble with Twitter, that question alone created a sense of skepticism as it immediately conjured thoughts of the mundane and idle. What could I be doing? A question, that if more people wondered, asked andRead… Read more »

Waterwings: A Quick Start to Online Communities

Originally posted at my public sector design blog. A month or so ago I spoke about creating hyperlocal community websites at the Cleveland Westside Leadership Training Collaborative. This is a three session course offered by a group of Cleveland CDCs to assist in training up-and-coming neighborhood activists/leaders. I was part of their guinea pig groupRead… Read more »

Do you plan your online strategy in the same way you plan your media strategy?

Republished from eGovAU. Typically government and commercial media teams spend time identifying publications and journalists that have the most appropriate audiences for an organisation’s products and services. They commit energy to building constructive relationships with those that have influence over the members of the public they are trying to engage, tailoring stories to suit theirRead… Read more »

Mind the Gap

Your organization’s web and communication teams likely did not include web 2.0 or social media staff from the start. Expectations for engagement and more accessible technologies are rapidly evolving and some communication shops – or many depending on who you ask – are playing catch up to become a more dynamic presence in the webRead… Read more »