RPA Expert: ‘Humans Will Always Need to Be Involved’
During an interview with GovLoop, NASCIO Senior Policy Analyst Amy Hille Glasscock argues that RPA’s benefits far outweigh its costs.
Digital Government
Choosing Tech Wisely for the Customer in 2020
At GovLoop’s online training, experts shared insight into gov tech trends for 2020: being customer-centric through strategic data and shared services.
Leading an RPA Revolution to Success
A single RPA bot can save agencies thousands of full-time employee hours every year. Multiply that across more than 100 bots, and then RPA’s full potential is realized.
Federal Ransomware: A Startling Risk
This blog is the first of six upcoming articles from GovLoop about the growing cybersecurity threat known as ransomware.
Vermont CIO Is All About Streamlining, Consolidating
Vermont’s chief information officer (CIO) sat down with GovLoop to talk about his state’s successes in 2019 and what’s next in 2020 and beyond.
3 Things to Prioritize in Multi-Cloud Environments
Cloud Smart focuses on three interrelated pillars that agencies and the private sector identified as keys to success: workforce, security and procurement.
DoD CIO: JEDI to Accelerate DevOps, AI Work
Chief Information Officer Dana Deasy discusses how the department’s massive cloud contract will serve as a platform for broader DevOps and artificial intelligence efforts.
Feds Eye Technical Skills to Support Increased Automation in 2020
The administration is focused on continuous learning and development around automation and understanding its impact on the workforce.
Foundations for Federal Digital Transformation
Real digital transformation starts by assessing your “digital maturity.” This requires a comprehensive, top-to-bottom examination of how you operate today.
6 Best Practices for Successful Digital Transformation
Government exists to serve citizens and the public. “When it comes to online services, we have to do better,” said Jonathan Kraden from the General Services Administration’s (GSA) Office of Customer Experience during GovLoop’s online training.