I’ll be honest. As the author of a column on women’s rights and issues in government, it’s easy to get a little jaded at times. I slog through news about increasing gender pay gaps, underrepresentation in legislatures and agency leadership, and daily occurrences of workplace discrimination. Then, I catch myself thinking, “Geez, will it ever getRead… Read more »
Encouraging accountability within your organization has a number of benefits. But, as you’ll learn from the 10 tips here, punishment isn’t the greatest motivator to encourage accountability. Instead, you’ll want to develop an environment within your team or office that supports accountability.
With the Thanksgiving holiday being celebrated in the United States this week, let’s discuss what it really means to share with someone else. Hint: no money has to change hands.
As you celebrate this Thanksgiving Day take a moment to appreciate what we do possess and our influence in the world at large.
The message was this: everyone is in it for themselves here and we will look for someone to blame when anything goes wrong. I couldn’t protect my team and everyone became unwilling and fearful players in the “blame game.”
When a group of people work together, there’s bound to be conflict. In the best case scenario, this can work itself out on its own – but sometimes you’ll come across a team member who’s just difficult to work with. How do you deal?
This holiday season, the season of giving, as you’re looking for ways to change someone’s life or improve their circumstances, consider donating some of your leave to someone in need. You can’t begin to understand the impact you might have on someone’s life.
If you think government isn’t in the customer experience business, think again. Every American deals with government on a daily basis – whether you know it or not – which is why improving customer service is paramount. But the government still has a long way to go. The Forrester’s Customer Experience Index (CX Index) hasRead… Read more »
For the sake of human capital, you may have the brains, technical ability, intelligence and competence to get the job started. But for the sake of social capital, have you got the connections to get the job done?
Everyone uses tools. They are designed to make you more efficient or help you create products with higher quality. Using “tools” in your leadership role involves the same concept.