Over the last decade, a technology known as customer relationship management (CRM) has slowly crossed over into the public sector. That migration from private to public sector use is about to get a boost with an announcement today from Microsoft that Dynamics CRM will be available online through the cloud. Traditionally used for winning overRead… Read more »
Lauren Kane from the Flexible Learning Unit ANU College of Engineering & Computer Science, will present a free Education Design Workshop on Evaluation, 20 January 2011 in Canberra. ANU College of Engineering & Computer ScienceEvaluationLauren Kane (CECS Flexible Learning Unit ) EDUCATION INNOVATION SERIES Education Design Workshop DATE: 2011-01-20 TIME: 10: Original post
Forty eight years ago,Dr. Martin Luther King Jr led approximately 250,000 men,women, and children to Washington DC for a March for Freedom and Jobs. In 1963 black unemployment was as high as 11%, while unemployments was only 6% for whites. A white family earned, on average about $6,500.00 a year while a black family earnedRead… Read more »
In a recent discussion about civics and civil society, one of my colleagues referenced a line by Rap artist, Nasir Jones, a/k/a Nas from his song, “Hate Me Now” that states: People “fear what they don’t understand, hate what they can’t conquer.” On this day of national recognition for Dr. Martin Luther King, Jr., hisRead… Read more »
My name is Craig Freshley and I’m in Brunswick, Maine. My one-page Group Decision Tips are shared around the world and are all posted for free at: www.GroupDecisionTips.com. There are about 140 Group Decision Tips available: all one-page pdf’s. They cover all topics relevant to group decision making: communications, conflict, leadership, policy development, facilitation techniques,Read… Read more »
The new law includes other new implementation actions, as well. For example, OPM must identify key skills and competencies for performance management; new definitions of terms; agency chief human capital officers have to prepare the section of their agency’s annual performance plan describing the skills and competencies needed to meet agencies’ goals described in theRead… Read more »
I started my government career as a street-level bureaucrat. In the summer of 1990 I was a paralegal intern for the Richmond, Kentucky Department of Public Advocacy. This was a public defenders office that covered four counties and my job was to interview the clients that had been arrested and jailed. I would spend theRead… Read more »
For those interested in how emergency workers are trained, Charles Sturt University (CSU) offer an Associate Degree and Bachelor of Emergency Management by distance education over 6 years:… The course is designed to meet the needs and interests of a variety of client groups ranging from public bodies concerned with the protection of life andRead… Read more »
The start of a New Year for most means time to wax nostalgically on the previous year and set out to embark on the New Year with all kinds of well-meant resolutions for the future. I, like many others, have set audacious goals for myself with every intention of following through and like many othersRead… Read more »
Drupal comes to Capitol Hill, on the lookout for civic innovation, and rulemaking 2.0, all in this week’s edition of the Gov 2.0 Roundup. –If you thought the White House and Congress couldn’t agree on anything, think again. The U.S. House of Representatives announced this week that Drupal, the platform on which whitehouse.gov is built,Read… Read more »