Mentorship: Ways to Grow Your Career
There’s one aspect of professional development that is less talked about but has a tremendous impact on the employee journey: mentorship.
Learning
Using Data to Guide Workforce Transition
Workforce transformation expert Mika Cross discusses workforce shift with Dr. Justin Velten, Ph.D., Co-Founder & CEO of Go Culture.
February Online Training Opportunities
Check out our free February online training opportunities.
The Best Government Conferences of 2024
We’ve compiled a list of 2024 trainings, symposia, summits, forums, expos, seminars, workshops, conventions and conferences to help grow your career — whether you work in federal, state or local government.
What CX Metrics Actually Matter?
This blog recap covers a recent Community of Practice session focused on CX metrics.
Skills You Need to Work With AI
Agencies are making greater use of artificial intelligence (AI), or at least preparing to. But the skills required to work successfully with AI are far more than simply technical — often they’re unrelated to IT. Here are AI skills agencies should look for as they develop their workforces and recruit new talent.
January Online Training Opportunities
Check out our free online professional development training opportunities for January.
How to Hold Your Team Accountable
This Community of Practice recap shares how to keep your team accountable as a supervisor.
The Case for Accessible Communications Technology
Collaborative technology has erased physical barriers that once made it difficult to meet face-to-face and work on documents simultaneously. But disabled employees and other workers often need special accommodations — closed captioning, for instance — that allows them to access modern communications technology.
5 Biggest CX Barriers Unveiled
This is a quick recap of the December 12 CX CoP session.