5 Biggest CX Barriers Unveiled
This is a quick recap of the December 12 CX CoP session.
Learning
The Impact of a Multi-Generational Workplace
Mika Cross, Workplace Transformation Strategist, and Jeffrey Vargas, President and CEO of Generationology, LLC, discuss a multi-generational workforce in this edition of “Management Minutes with Mika.”
December Online Training Opportunities
Take a look at the diverse December online training opportunities at GovLoop.
Introducing the CX Community of Practice
Learn more about our newest Community of Practice, geared around supporting government employees who are delivering CX.
Have an Effective One-on-One
This blog covers how to effectively have a one-on-one meeting.
How Is AI Different From Other Forms of Automation?
Artificial intelligence (AI), unlike other forms of automation, can learn and generate ideas that elude humans. But what does AI “learning” actually mean? Here are the basics.
How to Support Your Team’s Well-being
Read this recap to learn how supervisors can promote well-being in their teams.
November Online Training Opportunities
Check out and register for November’s online training opportunities.
Time for Action: Exploring the Latest Workforce Updates in the President’s Management Agenda
The President’s Management Agenda provides a good roadmap for addressing workforce challenges. But getting there means walking the walk.
What GovLoop Readers Told Us About AI
We asked GovLoop readers about their AI-related thoughts and experiences. How are people using AI? What value does it offer, and what would make agencies use the technology more? Is AI more of a benefit or a risk, and why?