Putting the ‘U’ in User Experiences in Government
User experience in government isn’t just about tech – it refers to how easy or difficult it is for government employees to get their job done.
State and Local
How Colorado is Crafting New User Experiences
MyColorado offers all of Colorado’s offical state services in one application that citizens can conveniently use on their mobile devices.
Make Sure to Attend GovLoop’s User Experience Virtual Summit
Register now to join your peers for this convenient, completely free virtual summit!
What Makes Your Community a Smart One?
The biggest developments in the smart communities movement is shifting from the idea of a single application to a series of interrelated technologies.
The Vital Few: How to Identify Your Key Performance Measures
How do you identify the key performance measures that will actually tell you how the organization is performing?
Cyberdefense Resources for State & Local Governments
While states and localities may feel helpless against the endless onslaught of cyberattacks, there are preventative measures they can take to avoid falling victim.
Reaching Millions: How a Small Kansas City Used Social Media to Help Heal Tensions
What does an internet superstar look like? You might not think of Lenexa, Kansas, police officers in this category, and yet, they were.
Relying on the Outcomes: San Jose’s Digital Services Blueprint
My San Jose, the city’s premier 311 reporting app, is reflective of what impactful digital services can mean to a community.
Loudoun County, Virginia’s Transformation Success Story
In government, the planning process often stalls progress. But Loudoun County, VA has sustained transformation and growth by remembering four key tenets.
Outside of the Bright Lights, Los Angeles County Pioneers Novel Assessor-as-a-Service Idea
The L.A. County Office of the Assessor began an “Assessor-as-a-Service” program designed to help smaller counties’ assessor’s offices get to the cloud.