Unlocking Influence: How Emotional Intelligence Elevates Your Power at Work
Power isn’t solely about rank — it’s about understanding what others need and positioning yourself as the person who can help them get it.
Looking to Talent Trends Data to Navigate Change in 2025
Certain hiring trends have emerged that highlight potential opportunities for workers dealing with a career transition.
Attitude Is Everything
It’s often difficult to overcome obstacles and find potential advantages in challenging circumstances. Here is a real-world example of finding a solution without feeling overwhelmed by the problem.
Prioritizing Employee Experience to Enhance Government Services Amidst DOGE-Led Disruptions
When government employees feel valued and supported, they’re more likely to deliver a superior customer experience (CX). So even in times of disruption, it’s critical to prioritize the public sector’s employee experience (EX).
The Secret to Networking Online and In Person
Networking can feel intimidating, whether in-person or online, but it doesn’t have to be. What’s the secret to making it work? Learn how to build meaningful connections that last.
Leadership Lessons From the Pandemic That Can Help You Now
Human-centered leadership is the new leadership paradigm that can be leveraged — especially during times of change and uncertainty — to optimize individual and organizational performance, providing sustainable results and a competitive advantage for recruitment and retention.
The Role of the Public Servant
Many of us were hired into the role of a public servant without an awareness of the honor that accompanies government employment. What does it mean to be a public servant?
Mutually Exclusive and Collectively Exhaustive Survey Responses
This piece helps survey writers draft mutually exclusive and collectively exhaustive survey responses.
3 Keys to Building an AI-Ready Workforce in 2025 and Beyond
Organizations are taking steps to ensure their workforces are AI-ready — at least, they should be.
Listening to Lead: How Empathy Fuels Government Innovation
Empathy-driven innovation can transform government agencies. By actively listening to citizens and employees, agencies can design smarter, human-centered solutions that improve services, build trust, and drive real impact.