I’ve been thinking a lot lately about collaboration and Game Theory. More specifically I’ve been examining and re-examining the Prisoner’s Dilemma in hopes of learning more about how transparency affects collaboration, and I think I may be on to something. Primer Game theory attempts to mathematically capture behaviour in strategic situations (games). The prisoner’s dilemmaRead… Read more »
Many years ago I observed an interaction where an irate customer was telling a government employee that he paid his salary and he demanded he get what he wanted. The government employee listened quietly and then reached into his pocket and pulled out two pennies. He slid the pennies across the counter and told theRead… Read more »
Originally published on 10 Dec 2010 at ECM Gov Blog. The latest WikiLeaks release and subsequent media storm has caused me to think about the role that ECM plays in content security. When all of our records were on paper, they were easily lost, compromised, copied, and destroyed. However, in the digital age, when weRead… Read more »
There are numerous marketing terms that are being misused so often these days that I often find it necessary to give a quick lecture on semantics before presenting, training or consulting with clients. If this is not done from the get-go, then consensus within a group is nearly impossible to attain. Even if two peopleRead… Read more »
You’ve got your new website. You’re using Twitter and Facebook to “engage” with residents. Your community has access to all the latest news and information as it happens. The channel shift savings are predicted to be huge…So why isn’t it working? Don’t let the hype surrounding Social Media convince you this is an effective wayRead… Read more »
When I met a friend to share my good news yesterday, she caught me a little off-guard by saying, “You have to hear how BP saved my Christmas.” That’s right, as in the same BP from the Gulf oil spill. Having asked to remain anonymous, we’ll call her Jane. Jane works at a local upscaleRead… Read more »
Check out this awesome interview with Tim Somella, YGL’s President. Tom Fox’s ‘The Federal Coach’ column in the Washington Post featured a brief 1-on-1 with the fearless leader yesterday. Would you have answered these questions the same way? If not, what are your thoughts?
One of the joys of sudden web trends is the speed at which the too-cool-for-school types start to affect disdain and boredom for something that’s been popular for all of a week or so.Take Quora.com– a US-based site which styles itself as ‘a continually improving collection of questions and answers created, edited, and organized byRead… Read more »
After far too long, my “Data Dynamite: unleash information to transform our world” book is finally in the editing stages, and should be released as an e-book later this winter. One of the key points is that we need to think holistically about data (especially tagged data), so that there are unified strategies for internallyRead… Read more »
This post is the first in a series on the recently-passed GPRA Modernization Act of 2010. The bill is 19 pages long and the media has not provided the level of detail that a performance wonk might find helpful. So I’ll be providing summaries and extracts from law and the Senate committee report over theRead… Read more »