It’s Time for a Citizen Services Summit!

Last week, I published my assessment of what’s happened in the past year to implement the Federal Web Manager Council’s White Paper: Putting Citizens First – Transforming Online Government. Since then, I’ve been thinking about what could kick-start real progress in implementing the vision of this paper…and a broader government-wide commitment to Citizen Services. SoRead… Read more »

Don’t let your account tweet without you!

There are so many nifty Twitter tools out there, but my enthusiasm was always dampened for the ones that asked for my Twitter username and password. Why on Earth would I trust them? If they were really that good, I would use them and then immediately change my password. Then Twitter introduced OAuth, named forRead… Read more »

Federal Eye: Obama dodges question on government contracting

Very few people really understand the complexities of government contracting, so perhaps it’s no surprise that President Obama dodged a very specific question Thursday morning about the Small Business Administration’s 8(a) Business Development Program. As The Eye has reported before, the program is designed to ensure that minority-owned small businesses — especially Native American-owned shopsRead… Read more »

A Lesson from the Continuum of Care

Coming from a background in Military Medicine, I picked up a bias or two about the benefits of organizations that work together. I was a Navy Corpsman, a member of the most decorated Corps in the Navy. More medals of honor and purple hearts have been awarded to Navy Corpsman than any other Corps. ARead… Read more »

Hiring Reform Compliance is Fast Approaching, Are You Ready?

Originally posted to Unleash The Monster The clock is ticking as we’re about a month away from the deadline for federal agencies to have their hiring reform initiatives underway. In June, OMB Director Peter R. Orszag set expectations in a memo for federal agencies to make considerable progress in four key areas of hiring: *Read… Read more »

Accessible Blogging Sites

I have a friend who would like to start a blog, but can’t find a blogging site that has an accessible back end (she uses a screen reader). Does anyone have any experience with blogging sites and can recommend one with the fewest accessibility issues?

This is the second of a two-part post about Software as a Service (SaaS) for performance management. In the first part I provided an introduction to SaaS, defined what it is and touched on some of its applications to performance management. In this second part I’ll detail the various benefits of SaaS including but notRead… Read more »

“Smart failures” ~ Gov2.0 interview with Air Force Emerging Technology Chief

“We shouldn’t be afraid to fail.” “Let’s make smart mistakes.” At TWTRCON DC in October, I had an inspiring and enlightening conversation with Air Force Emergency Technology Chief Capt. Chris Sukach. Capt. Sukach not only gave real-world examples of Gov2.0 success and failure, she addressed the need to have a culture of “smart mistakes” head-on.Read… Read more »

Social Media Policy – Part 4 – Identifying Employer Affiliations

As noted in Part 3 of this series, the vast majority of social media websites allow users to identify who they work for as well as other information about their employment. If employees complete this information, they are to some degree acting as representatives of the organization and all of their posts may reflect onRead… Read more »