Focus on Efficiency Framework

Focusing on Efficiency is about making a concerted effort to utilize our limited resources to the best possible advantage to accomplish our mission. Sounds good right, but how? Over the next several posts I’ll be laying out a Plan-Decide-Implement-Review-Repeat framework you can use to help your organization use your limited resources to the best possibleRead… Read more »

The Future of Transparency-Effective Outreach

The dominant first year theme of the new Administration has been the importance of achieving “transparency” to build citizen trust. The transparency ideal—inarguable in principle—is difficult in execution. To this end, most of the available leadership bandwidth has been consumed by public promotion of a data centric portal strategy as a means to achieve transparency.Read… Read more »

November Issue of “The Edge”

http://www.thecsaedge.com/EdgeNov09.pdf Hi Everyone – We all know that good service is fast service. And government is notorious for moving too slowing and having processes that are much to complicated. Red Tape, anyone? Kaizen process improvement is a quick way to make huge improvements to processes by cutting the seven categories of waste. Also in thisRead… Read more »

Social Media Policy – Part 5 – Disclaimers

In part 4, we discussed identification of the employer by employees. Related is the use of disclaimers. The use of disclaimers is a frequently suggested guideline. If chosen employers should request that employees post disclaimers on their personal websites stating that the views expressed on those websites are those of the employees and not thoseRead… Read more »

The Power of Social Media: H1N1 and Local Government

In case anyone needs more reasons why investing time in social media should be strongly considered, especially at the local government level, I offer this case study (from my own view, of course). In the last three weeks, the H1N1 vaccine has been slowly rolling out to local jurisdictions. In Fairfax County, we’ve now hostedRead… Read more »

Blood Donations for Ft. Hood: Can You Help?

Blood Donations Needed Update – Friday , 11/6/09, 23:30 EST Blood donations for U.S. Army personnel wounded in the Ft. Hood shooting incident are being accepted at Scott & White Healthcare’s Blood Center in Temple, TX on Saturday, 11/7 from from 9:00 AM – noon local time and again on Monday, 11/9 starting at 8:00Read… Read more »