Here are some articles from across the Web that we at the IBM Center for The Business of Government found interesting, the week of March 23-27, 2015. Dan Chenok How the new policy on 360 reviews of government #acquisitions can work — perspectives from @kelmansteve. How to build great customer experiences with government — insightsRead… Read more »
Sometimes change can be difficult for agencies and organizations to embrace (especially when the change is centered around technology and/or public image), so you may need to do a little prep work to ensure you’re ready for the conversation about updating your email strategy. Here are six steps to broaching this subject with the powers-that-be.
Talk of innovating Federal acquisition is widespread. Change is needed, and many smart people are hard at work on it. Confusion accompanies the conversation, however, and clarification is needed. If you’re involved in an acquisition innovation effort, ask yourself the following questions. What do we mean by innovating acquisition? Broadly, it seems the government canRead… Read more »
In today’s communications world, you simply can’t ignore the global reach of the Internet, regardless of your industry. The vast majority of organizations — including those without physical offices — benefit from, and are becoming increasingly dependent upon, a strong international presence to communicate and connect with their communities. Every communications professional must face theRead… Read more »
The Marines have an interesting tradition. During meal time, the most senior Marine eats last while the most junior marine eats first. It reinforces the way they view leadership. In the Marines, everyone is a leader regardless if you are in the front of line, middle of line or back of the line. Leading fromRead… Read more »
I’ve been fortunate to meet quite a few people over the course of my college, military and federal civilian careers. This time of the year I usually receive requests to write a reference for someone I’ve worked with, trained or met in some sort of professional environment. I’m always excited to help other people accomplishRead… Read more »
It all started with an empty pot of coffee. But let me start at the beginning… Back in the olden days, when I roamed the earth with the dinosaurs, my personality was a bit different. In the workplace, I was shy and timid, and as a result, somewhat reticent. That didn’t last long, thankfully, probablyRead… Read more »
Earlier this morning, my supervisor called me to his office to discuss several projects in which we (budget) did not inform other offices of our policies or other offices did not inform us of their policies. In other words, “the right hand did not know what the left hand was doing.” Below are just a few of theRead… Read more »
The world can now peek under the dashboard of U.S. government websites—an analytics dashboard, that is. A new site, analytics.usa.gov, shows a live, aggregate view of the Google Analytics data for many federal government websites. The site also links to the open source datasets that run behind the analytics dashboard, should you be in a tinkering mood. The most impressiveRead… Read more »
Check out this post by Jason Goldman. Starting April 6th, his new job in the White House will be “to help create more meaningful online engagement between government and American citizens.” The core question from Jason: Here’s what I would love. I would love for you to answer this question: How can we — our government andRead… Read more »