Okay. That’s harsh. Yup. It is. Does it count that I’m being harsh with myself first? And foremost? Here’s the thing. When I started out in public service, I said what I thought. Now, I was raised right – so I said what I thought, but I said it politely and patiently and in aRead… Read more »
Citizen engagement is as old as the idea of government itself. However, with the advent of real-time communication technology, citizen engagement has become so easy that it is now an expectation of the average citizen who assumes that their feedback will be not only heard, but responded to. This feedback is happening everywhere – onlineRead… Read more »
Everyone’s got ideas. My father-in-law has a million. They just pop out of his head the same way you and I breathe. Before any of us could spell “metrosexual,” Dad made his own “Magic Cream.” No chapped hands in the winter and nobody called him a girl. When we weren’t sure if the kids needed changing, DadRead… Read more »
Runway models sell products. But don’t confuse them with the brand. Because the heart of who you are – your image, to other people – is more boring, a series of decisions: Who is picked to run a company, an agency, a school. How ordinary people treat one another within the organization. What kindRead… Read more »
By Lily Whiteman, author of “How to Land a Top-Paying Federal Job”; speaker on career issues; Twitter: @Lilymwhiteman Congratulations! You’ve just accepted a coveted federal job. Time to celebrate. But you might want to wait to pull out all the stops until after you finish probation—when your job security will substantially increase. After all, throughoutRead… Read more »
A thing isn’t a thing until it’s got a fancy technology acronym. Preferably one with an X. And so the simple idea that users should own the experience has one. Briefly, it’s the art and science (mostly science, they like to say) of optimizing the customer’s interaction with your digital properties. But I have toRead… Read more »
There were times when I thought I knew more than anyone around me: fresh out of college with a diploma that said I was educated, reporting for my first assignment with a shiny 2nd Lieutenant gold bar that said I was in charge, or stepping into an HR Director role with years of experience alreadyRead… Read more »
Although most federal jobs are located in the United States, upwards of 30,000 Americans are working as civilian employees for the federal government overseas. Some of the top agencies for overseas hiring include the Agency for International Development, the Department of Agriculture, Department of Commerce, Department of Defense, Department of State, Peace Corps, and theRead… Read more »
The Pope County Library System has a population of around 69,000 people. PCLS four branches cover a mostly rural area, with a small urban, college town. In an effort to enhance the lives of all of the residents of Pope County, Arkansas, the library system works and plans programming and events to provide the mostRead… Read more »