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Citizen Engagement, Communications, Social Media

Government Social Media Doesn’t Have to be Boring

Some agencies have risen to the challenge of social media — spectacularly. Here are some great examples to inspire and amuse.

May 6, 2024
Emily Ryan
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Tags: Featured Contributor, instagram, social media, X (formerly Twitter)

Career, Leadership

Projecting Isn’t Serving Anyone

As a new supervisor, it’s important to learn that your employees aren’t a mirror image of you — and that difference isn’t a reflection of your management skill.

May 2, 2024
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Matt Wallat
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Tags: Featured Contributor, team building

Communications, Employee Experience, Human Resources, Leadership, Project Management

When Resistance Meets Resistance – the Change Leader Trap

Feedback about a new approach isn’t always resistance — but resistance is always feedback.

April 29, 2024
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Nina Kern
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Tags: change, Change Management, communication, Featured Contributor, feedback, leadership, management, Resistance to change

Career, Communications, Employee Experience, Human Resources, Leadership, Professional Development

The Powerful Role of Ongoing Feedback in Fed Gov Workplaces

Regularly scheduled dialogues between staff and supervisors can foster a culture of open communication, professional growth, and high morale and engagement.

April 26, 2024
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Jerry Cooney
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Tags: Featured Contributor, performance feedback, professional growth, staff feedback, workforce, workplace culture

Career, Employee Experience, Human Resources, Policy, Workplace

A New Era for Military Spouses in Federal Employment

The new Domestic and Extended Telework Opportunities (DETO) Memorandum of Agreement (MOA) aims to revolutionize federal employment for military spouses by expanding overseas telework opportunities.

April 26, 2024
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Marquiesha Gillispie
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Tags: DETO, Featured Contributor, hybrid work, military family, military spouse, telework

Leadership, Professional Development

Embracing Openness

It can be difficult to uphold organizational values in times of difficulty. But leaning into that vulnerability can improve your connection with colleagues.

April 22, 2024
Emily Ryan
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Tags: evaluation, Featured Contributor, feedback, vulnerability

Learning, Professional Development

Learning and Developing on a Shoestring Budget

Mentoring is a way to experience, learn and develop relevant skills when budget cuts hamper other training opportunities.

April 22, 2024
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Sandra Hill
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Tags: adult learners, Featured Contributor, learning, mentoring, training

Analytics, GIS

Portland’s Compassionate Approach to Homelessness Using Mobile Mapping

Portland used a mobile GIS solution to address homelessness while providing information to the community via online dashboards.

April 22, 2024
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Christopher Thomas
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Tags: ArcGIS, dashboards, GIS, homelessness, Housing, mobile app

Innovation, Tech

Cultivating Innovation and Service: The Greenhouse and Orchard of ACF Tech

The intersection of technology and mission-driven service can profoundly impact the communities that government agencies serve. 

April 22, 2024
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Todd Hager
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Tags: ACF Tech, collaboration, Featured Contributor, healthcare innovation, operationalization

Citizen Engagement, Communications

Does Empathy Soften — or Strengthen — Effective Communication?

The impact of the project will be substantial. Should you include a “sorry” along with the detour instructions?

April 18, 2024
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Amy Cloud
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Tags: empathy, Featured Contributor

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