The allure of building your own generative AI applications may be irresistible — but it’s not as straightforward as it seems.
The Pitfalls of Building Your Own Generative AI Solution
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Conversations With CXOs: Andrea Fletcher
Government leaders have a lot to teach us, no matter where we are in government. Here are lessons learned from CMS’ Chief Digital Strategy Officers regarding management, instilling a feeling of belonging in the workforce and responding to evolving tech.
How Software Would Transform a DoD Agency’s Harassment Case Management
Over the past few years, the number of alleged harassment claims in federal government has spiked. Case management software can help agencies digitize and simplify claims tracking, identify trends, and centralize critical case information.
Innovation in Workforce
People’s lives changed during the pandemic, she said, and employees learned they could be successful — sometimes more successful — when working outside the agency office. Here are some ideas for keeping your workforce connected — socially.
What Do I Need to Know About Generative AI?
Is AI a world-ending threat or a world-changing breakthrough? Will it steal your job? We checked what the experts have to say.
Storage With the Future in Mind
Data centers use too much space and too much energy. But what if the bulky mechanical disks could be replaced with solid-state storage?
Put Observability to Work
This playbook explains how a modernized approach to observability can help troubleshoot and remediate IT issues faster.
Make Your Data Ready for AI
You can’t apply AI to your data until you’ve taken care of some fundaments of data governance and hygiene. Here are some tips on how to get ready.
Why Government Agencies Should Leverage Generative AI Now to Optimize Customer Support…It’s All in the Tools
While generative AI models like ChatGPT have advanced significantly in simulating human-like conversation, they are not production-ready solutions for comprehensive customer support in government agencies.
Bringing in Constituent Perspectives
To improve customer experience, you have to hear from constituents. Here are some ways to gain their feedback.