Posts Tagged: citizen engagement

Getting Cozy With The Customer

The government has one of the biggest customer bases – the whole United States. Digital services are being used increasingly to enhance the citizen experience for government functions. GovLoop’s recently released guide, “The Future of Digital Services: Five Trends Transforming Government” gives readers the inside scoop on the customer-facing digital world. Listen to the ArchiveRead… Read more »

The Top 5 Books of 2015 on Elections & the Political Process… So Far

Although we’re only a mere two months into the year, a deluge of incredible books on the topics of elections and the political process — fiction and non-fiction alike — has occurred.  In the words of George Mason, “The freedom of the press is one of the great bulwarks of liberty, and can never beRead… Read more »

Gov-Love At Igniting Innovation 2015

‘Tis the Valentine’s Day season, and I’m feeling the gov love – and gov seems to be feeling it, too. Lately, there have been a great number of efforts by the government to make citizens’ lives easier. These programs and initiatives push the boundaries of what government is generally seen to do for its peopleRead… Read more »

Gov Gobbledygook And How To Change It

There’s a million witty words for bureaucratic language…. gobbledygook, gibberish, mumbo-jumbo, jargon, double-talk, bureaucratese, technobabble! There are probably so many words for it because it’s such a widespread, and exasperating, problem. Including in the government. It’s fun to use crazy words, but it’s certainly not a best practice in terms of government efficiency. Annetta Cheek,Read… Read more »

Are We Individuals, Or Are We Really The Same?

Everyone has their own quirks and wonderful traits that make them just who they are. It’s part of what makes meeting new people so thrilling and exciting. But at the other end of the spectrum, we’re all human beings. We all must eat, drink, sleep to survive. At the end of the day, we’re reallyRead… Read more »

Applied Innovation: Creativity Through Competition

Competition can be thrilling and challenging. Here at GovLoop, we’ve all taken Gallup’s Strengthsfinder assessment, which measures an individual’s greatest professional assets. These can include strengths such as achiever, adaptability, discipline, includer, and many more. Many on our team scored high in the category of competition. Many of us, it seems, enjoy the thrill ofRead… Read more »

The New And Improved Public Library

Libraries are magical places! Growing up, the local library was my favorite place to go. I loved the silence, the endless possibilities of good books, and the feeling of pure escape. But lately, libraries have transformed into so much more than just a book repository. Brian Burke, Managing Director at the Center for Technology inRead… Read more »

Innovation Reimagined in Kansas City

There is no one universal definition for innovation. And innovation takes different forms at every level of government. Even in Kansas City, Missouri, innovation has taken many forms. This past year, the city launched a citizen engagement portal and leveraged open data. The woman spearheading those initiatives is Ashley Hand. She is the City’s Chief InnovationRead… Read more »