Internal customer surveys are a good way to find out how support services are functioning, and they can yield valuable insights that promote innovation, help retain talent, increase job satisfaction and encourage continuous improvement. They can also increase the overall performance of the government, because an organization that cares about its employees’ opinions and acts… Read more »
Perceptions When you think of New Zealand, what probably comes to mind is what you’ve seen in movies like The Hobbit trilogy: lots of wide, green vistas and many, many sheep. Which is true for the most part, especially the bit about the sheep. But no orcs. Maybe you’ve come here on vacation. After all,Read… Read more »
It’s National Volunteer Week and as a former AmeriCorps NCCC FEMA Corps member, that makes it a pretty special time for me. I donated ten months of my life right after college to national service. From August 2013 to May 2014, I got to travel the country while experiencing what working for a government agencyRead… Read more »
Have you ever thought you were really good at something only to have someone tell you, maybe you’re not? I always thought I was good with people. I mean, I knew that I was not a people person per se, but I knew that and I made up for it. Didn’t I? A few yearsRead… Read more »
HR professionals can use employee opinions to predict real employment outcomes, and directly compare survey responses with HR data to verify how perceptions manifest in reality.
Ever heard of Grayson Allen? If you are like me, then you hadn’t until you turned on the TV or radio after last week’s NCAA Championship game. If you have not heard yet, he is a freshman basketball player at Duke who emerged as a game changer. He was the Cinderella story of the NationalRead… Read more »
Last month, we put out a call for our fourth round of GovLoop Featured Bloggers – and you responded with amazing enthusiasm. Over 100 people from all walks of government and industry life sent in great ideas for posts, about everything from technology challenges in city government to using Twitter to monitor food safety in yourRead… Read more »
Throughout society, there have always been those who have. ..and those who don’t have. While many Americans believe the poor can rise up from the bottom, statistics show the majority do not. “One of the hallmarks of the American Dream is the belief that anyone who works hard and plays by the rules can achieveRead… Read more »
After the relief of receiving her high school diploma in 1967, Carmi’s next thought was, “Now what?” Her friend said, “College,” so Carmi did that and four years later, with degree in hand, she thought, “Now what?” And then, “Work.” So, she did that, not knowing that every few years, when she sensed an invisibleRead… Read more »
What I am saying about all of this is that while there is plenty in the news about some negative things going in the VA, I think that there is plenty good that has been going on with the likes of Allison Hickey and Dr. Carolyn Clancy at their respective helms to make progress for… Read more »