Posts Tagged: featured blogger

Have You Tried Thinking With Your Hands?

“We have to understand that the world can only be grasped by action, not by contemplation. The hand is more important than the eye…The hand is the cutting edge of the mind.” (Bronowski, 1973) Designing government Like most governments right now, we’re very excited about the potential of design to transform service delivery and policyRead… Read more »

Conflict and Innovation: Give the Team Options

Three previous blogs examined how innovation causes conflict and how individuals can make it constructive. This blog offers techniques for groups to make conflict constructive in the service of innovation. Recall our definition of conflict: A situation in which two or more parties contend over something valued, with the intent of prevailing. The goal isRead… Read more »

Big Brother and What You Didn’t Know About Social Media Activities

The clock strikes 5 pm; you shove your belongings into your bag, snatch your jacket off your chair and book it for the door. On the elevator ride down, you decide to “snapchat” your off-work smiley face, tweet how excited you are about happy hour tonight and check-in to your location to let your FacebookRead… Read more »

G2G (Gov to Gov) – Sharing Public Services and What Makes It Work

The concept of public agencies delivering services to one another is nothing new, but doesn’t happen as often as it could. Policy wonks, the media, elected officials, and agency managers all agree the concept makes sense: One public organization does something well, and shares that expertise with another public agency, at a cost that providesRead… Read more »

Questionable Leadership Decisions: “Pass or Run?”

Super Bowl XLIX was this weekend. The Seattle Seahawks had second-and-goal at the 1 with 26 seconds remaining. The Seahawks were only one yard away from a second consecutive championship. Everyone, including me, knew that the only logical thing was for the quarterback to hand off the ball to their best running back to run theRead… Read more »