Embracing Human-Centered Design in Government Software Development
Human-centered design (HCD) incorporates tangible user feedback to ensure that technologies meet the needs of users.
Human-centered design (HCD) incorporates tangible user feedback to ensure that technologies meet the needs of users.
While much attention is paid to the power that artificial intelligence (AI) gives computers, the deployment of AI is proving to be quite human-friendly. Development teams are increasingly utilizing human-centered design practices to build modern software and processes.
“Humanity-centered design” goes beyond “human-centered design” to look at the bigger picture surrounding applications. Here’s how that can change your approach.
The need for public-sector user experience (UX) professionals is continuing to grow. Here’s why the government UX field is thriving, while the private sector is trending downward.
Good CX isn’t having a well-staffed CX office: It’s having CX inform every decision throughout the organization. CX needs to be a priority — and a core capability — in every department.
An interview with Tara McGuinness, on how networks, technology, management and data practices can be used to tackle inequity and other challenges.
“Imagine the raw power of 225,000 uniquely qualified individuals who are given the tools and permission to make a health care system better.”
With government’s increased prioritization of inclusivity and accessibility, compensating research participants is more important than ever.
Here’s how government leaders are infusing human-centered design into their everyday work and across their teams.
Here’s what the Colorado Digital Service learned from using human-centered design to guide COVID-19 response efforts.