The Postal Service has a money problem. A big one. And there aren’t simple solutions. The Government Accountability Office has looked at the problem and has made recommendations to Congress. Frank Todisco is the GAO’s Chief Actuary. He told Chris Dorobek on the DorobekINSIDER program what the real issue is for USPS. “USPS provides retireesRead… Read more »
From dispatching an ambulance to save a life, to making sure someone who has lost a job gains access to the benefits of which they are entitled, to executing all manner of inspectional services, licensing, care for our seniors, concern to level the playing field for people with disabilities and a myriad of other tasksRead… Read more »
In the wake of the Open Government Directive issued by President Obama in December of 2009, agencies have been working to take specific actions to implement the principles of transparency, participation, and collaboration. However, do we want our National Security Agency (NSA) being transparent about all of their defense tactics and cyber plans? Does sharingRead… Read more »
“If you look up the word Army in the dictionary is a group of people. You don’t have to carry weapons to be an army. So a group of 13,000 people in the US Foreign Service in 275 embassies and consulates around the world is an army,” said Nicholas Kralev. Kralev is the author ofRead… Read more »
By Donald Freedman, Senior Fellow, DoD DAWIA III, PMP Professional sports have successfully used Performance Based Contracting. Baseball players get bonuses for such things as making the all-star team, or winning so many games as a pitcher. Football players sometimes have a contract bonus tied to the number of offensive or defensive plays in whichRead… Read more »
We have annual ethics training at EPA, and I’m working my way through this year’s version. Our ethics attorneys do a great job with it, and I generally learn something every year. I’m very proud to serve in the federal government. One reason is that my colleagues and I stand for something about integrity andRead… Read more »
Hurricane Sandy, the Super Storm that slammed into the Eastern Seaboard early last week, left behind a wave of destruction in its path. Cities like New York, Atlantic City, Hoboken, Philadelphia and hundreds more are dealing with flooding, power outages,and destructive fires as a result. The cost of the damage left behind is estimated toRead… Read more »
This Halloween is shaping up to be a lot spookier for those on the East Coast. If you’re following the latest NOAA hurricane trackers, Hurricane Sandy is indeed turning inland and will affect several states along the Eastern seaboard, including Delaware, Maryland, Virginia, West Virginia, Rhode Island, Pennsylvania, New York, New Jersey, Connecticut and Massachusetts.Read… Read more »
Daryl Covey, an experienced service manager with over thirty-eight years of public sector service, brought together federal customer service managers from all lines of business. The group collaboratively generated a collection of customer service “best practices” for government employees. Covey shares his findings and the findings of these experts in his new book, Government CustomerRead… Read more »
The Open Government Initiative set forth by the Obama Administration in 2009 requires Federal agencies to take immediate steps to achieve milestones in transparency, participation, and citizen collaboration. Most Federal, state, and local organizations have jumped on the social media bandwagon as a tool for communicating with citizens and making their agency’s goals transparent. However,Read… Read more »