Posts Tagged: strategy

The Power of the Drip Part 1: Email Frequency and Timing

Drip marketing refers to an email strategy that sends a series of messages to an audience over time. Employing this method affects email frequency and timing. Because the focus is on syncing pre-planned messages with predictable audience actions or interests, the frequency/timing will vary from subscriber to subscriber.

Drafting Your Fantasy Federal Team

Like fantasy football, achieving federal goals in your organization starts with a draft. The success of your mission depends on hiring the right employees, creating an intentional strategy, and knowing when to trade. A weak team will lower productivity and end an otherwise promising fiscal season. But, how do you build a team that willRead… Read more »

“Stat” Movement Turns Twenty

Harvard’s Bob Behn has been working on his latest book about the “-Stat” movement for more than a decade. I’ve been eagerly awaiting its release and told him I would read and share my impressions with others. In his inimitable response, he just asked that I spelled “Behn” and “PerformanceStat” correctly. Since 2001, Dr. BehnRead… Read more »

Strategizing for NASA, Part 1: The United States Postal Service and the Porter Five Forces

In June 2014, the National Research Council (NRC) released its report on the future of human spaceflight, “Pathways to Exploration: Rationales and Approaches for a U.S. Program of Human Space Exploration.” At its heart is a question of strategy – what should it be to move forward with a meaningful and successful path? In contemplatingRead… Read more »

60% of People Find Process Problems Biggest Issue Impacting Performance

Poor processes equals pissed off employees! Pissed off employees equals pissed off customers and constituents. We all have things that annoy us about our job. When you spend nearly 40% of your day (or more) in the office, you’re likely to find a few things frustrating. An overwhelming 60 % of people said poor processesRead… Read more »

Want Good Content Strategy? Get Out of the Office

“High-quality web content that’s useful, usable, and enjoyable is one of the greatest competitive advantages you can create for yourself online.” ― Kristina Halvorson, Content Strategy for the Web Government agencies rely on websites and other online tools with the view of informing, educating and engaging citizens. But how do we know if we’re actuallyRead… Read more »

Content Strategy: Where to Start

For many of us in the public sector, being a content strategist is another hat we’re supposed to wear as jack-of-all-trades web specialists. If you haven’t done much research on how to develop a content strategy or why, this post will help you get started. What’s in a content strategy? To define content strategy, RachelRead… Read more »