Trust, Communication Vital to Citizen-Centric Approach
Citizen engagement is a large part of how success is defined in government, particularly on the state and local levels.
4 Steps to an Effective Communications Strategy
Communicating with citizens or stakeholders is essential for any government program to succeed. But how do you know if you are sending your audience the right message, at the right time, with the right call to action?
Hurdling Tech Barriers with State and Local Innovation
State and local government employees across the country have found themselves in the midst of a technological crisis: outdated infrastructures, higher citizen expectations and IT hiring challenges are just a few of the concerns being raised.
What Automation Means for Cybersecurity in Government
Automation tools make it easier for cybersecurity professionals to enforce security best practices and meet internal and external security mandates.
Look Before You Leap on Cloud Adoption
Cloud adoption helps state and local governments deliver stable, protected access to their networks from any mobile device.
Gov Cloud Adoption’s a Marathon, Not a Sprint
Federal government agencies began adopting enterprise-wide cloud roughly a decade ago. In 2018, many are still struggling with IT modernization.
Improving Productivity Through Workplace Culture Innovation
Efficiency is everything in government. That’s why increasing productivity has stepped into the spotlight for government organizations as they seek new methods to serve increasing citizen expectations. But how can government productivity be increased with lacking resources and rampant budget cuts?
How GIS Can Modernize Disease Surveillance
Disease surveillance has long been important to preserving the health of people around the world, deterring outbreaks by monitoring the spread of disease and reacting as efficiently as possible. But what if the reaction could occur before the disease spreads at all? Geographic Information Systems (GIS) might be the key.
Cutting Through Red Tape With The Cloud
Cloud managed services strengthen in-house operations and IT systems by services offered on a third-party operated cloud.
How to Integrate and Reinvigorate Your CX
Agencies need a way to seamlessly integrate citizens’ preferred communication streams in order to drive an improved experience. Learn how by reading this post.