A user-focused modernization project not only ensures that new technologies meet stakeholder needs; it also illuminates a new tactic for increasing security. By using the identity of individual users – whether employees, citizens or other agencies – organizations can adopt new technologies that transcend the traditional perimeters of data centers.
Though diversity and inclusion indices have been improving government-wide, these top-scoring agencies (based on self-reporting from current employees) are likely to offer more opportunities for women to succeed and feel empowered and valued in the workplace.
The future of identity proofing in the public sector is more than just verifying individual identities. Government must now use risk-based approaches and mitigation strategies to quickly identity threats and determine the type of fraud before damage is done.
Providing good customer experience is hugely important and impacts all other government services. But for many agencies, improving customer experience remains a low priority.
Digital transformation is about improving the user experience, both from employee and citizen perspectives. The digital workplace empowers employees in their jobs like never before, with technology at their fingertips and solutions that make their jobs easier so they can focus on high priority initiatives.
Fulfilling our work responsibilities while maintaining our personal well-being can be a lifelong struggle. But focusing on work at the expense of our health and wellness can lead to burnout, self-destructive habits and mental and physical distress.
Self-care looks different for everyone, but it’s important to take care of yourself and give yourself time to heal. Here are some ways to recharge and practice self-care in the aftermath of a tragedy.
The end of a formal program doesn’t need to be the end of your mentorship. Here are four tips on how to successfully maintain a relationship with your mentor.
By many measures, women have succeeded in narrowing the long-standing achievement gap in higher education. However, this surface-level gender parity in higher education has a significant, hidden cost.
Today, at least two-thirds of graduates enter the workforce saddled with educational debt, which has had far-reaching economic and social consequences. One approach to mitigating student debt is loan forgiveness, for which there are a number of available federal programs, including the Public Service Loan Forgiveness program.