A Trust-Engagement Model: Intuitive, Sequenced and Service-Oriented
(Re) building government data systems provides an opportunity to transform community engagement channels.
3 Simple Steps to Retain and Motivate Top Talent
Money’s not the prime motivator for keeping employees. Challenge them, support them, and recognize for their achievements if you want them to stay.
How Enrolling in an FSA Can Help Beat Rising Costs
An FSA can help you cope with the costs of health care, child care, and elder care.
How Automation Supports Better Community Engagement
Using the right automation tools can ease the burden on employees and deliver a more positive constituent experience.
Social Media Gives an Oklahoma Agency Its Voice
At the Oklahoma Department of Wildlife Conservation, social media is a vital tool for outreach. And it’s fun.
Flexible Benefits Can Help With Rising Costs
Medical and dependent care costs are rising. An FSA can help you save money on them.
The Many Elements of Cybersecurity
Government agencies must have good cyber hygiene and be ready for potential attacks. An industry expert offers commonsense advice.
Supporting Authors to Produce More Accessible Content for VA.gov
VA.gov was recently recognized for its hard work improving user accessibility. Since veterans are more likely to have visible and invisible disabilities than other demographics, enhanced accessibility was an especially worthy goal. Here’s what the VA did — and how.
Ensure the Best Work Experience All Year Long With the Federal Employee Viewpoint Survey (FEVS)
Unhappy government employees may struggle to happily provide government services. But using feedback from OPM’s annual Federal Employee Viewpoint Survey (FEVS), agency leaders can better gauge their employees’ needs and concerns, and work to improve the organization accordingly. That can make a world of difference.
Automation Can Make Cybersecurity Less Painful
It’s difficult to keep agencies cyber secure, and the growth and sophistication of cyber threats is daunting. But automation can be a saving grace for agencies that implement it.