Managing Your Risk in the Cloud With Key Controls

Key controls represent methods for managing vulnerabilities and reducing and mitigating risk. Subsequently, key controls boost cloud security for agencies.

Managing Diverse Content Sources

Most agencies are accustomed to managing PDF files, Word documents and other standard text inputs. But traditional systems for managing this type of content are incapable of keeping up with the growing diversity, increasing size and the volume of unstructured content (video, audio and more) that government employees and citizens are rapidly producing.

7 Signs You Work with a Toxic Achiever — And How to Cope

Toxic achievers are like a large black walnut tree — it produces pounds and pounds of walnuts but nothing else can grow near the tree due to the toxicity of its leaves and root system. They produce, but nothing else lives.

To Meet Human Needs, Think Human-Centric

The public sector is full of buzzwords. Blockchain. AI. Agile. Machine Learning. Human-centered design. Sometimes these words are more fluff than substance. But when these technologies and approaches are implemented thoughtfully and effectively, they transcend mere buzz and can actually lead to successful outcomes. This has been my experience with human-centered design.

Tapping into Human Emotion Could Solve USAJobs’ Poor CX

USAJobs has become synonymous with a poor customer experience (CX) despite their repeated efforts to improve, but prioritizing human emotion could be the key to improving CX.

Inside the Federal Cyber Reskilling Academy

The Federal Cyber Reskilling Academy aims to train government employees for cybersecurity vacancies across federal agencies by teaching them new skills.