Put a Face on the Issue: Part 1
To put a face on it is to make something seem more real or easier to understand or make something human. Let’s honor the people who served our country, paying a price that was either small, big or ultimate.
Playlist for Govies and Citizens
Government encounters can be stressful. Many of us laugh, afterwards, about the ridiculousness that ensued. Applying these songs to your next encounter could lighten up the mood.
Incivility in the Workplace
A study from Michigan State University has found that incivility costs an average of $14,000 per employee in lost production and work time. As a result, more and more organizations are developing the “gold standard of workplace safety,” a concept which originated from the health care industr
A Helpful Four-Letter Word for Government Offices and Agencies
While most agencies and government offices focus their online communication efforts via Facebook, Twitter, YouTube and Instagram, there is an extremely valuable platform that these offices can take advantage of. It’s the four letter word…B-L-O-G.
The Key to Continuous Process Improvement Projects
Before diving into the CIP pool, consider whether doing the process improvement project makes sense in the big-picture direction your agency wants to head
4 Patterns of Work Behavior That You Should Know
There are four scientifically-based patterns of behavior: pioneers, drivers, guardians and integrators. Knowing which traits emerge more strongly in which people can help employers drive more rewarding collaboration among teams. As for millennials, they can help us better understand our work styles and help us tap into our specific strengths.
Transforming the Value of Your Content with Modern Content Services
While government has been focused largely on big data and structured data sets, the more than 85 percent of unstructured data and the impact it has on the operations of government has largely been ignored. From serving citizens, to mission readiness, to day-to-day operations, being able to effectively find and manage content for use in… Read more »
How Gov Can Personalize Online Citizen Services
With more people consuming information online than ever before, governments must find ways to modernize their citizen experiences.
The Trick to Effective Communication
At GovLoop’s recent GovUp, a new series of after-work career and leadership development workshops, we heard from Leadership Coach Andy Gingrich. He explained how “the secret sauce of requests” can help transform communication, even in the most confrontational of situations. He also walked us through an exercise to prove it.
5 Things You Should Know About Lean Management
Lean management provides the ability to study and manage employees and their related processes breaking them down into a kind of supply chain view. Then, focus on what works and what does not work thus, providing input for a model for improvement.