Data as a DevOps Driver, Not Drag

It’s not Dev versus Ops, it’s Dev plus Ops. The communication between development and operations departments is crucial to eliminating red tape from government software development. DevOps is a process of integrating the two departments with a goal of changing and improving their relationship. Some of the benefits of empowering DevOps include faster development time,Read… Read more »

Get Customer Service Support from Leaders

This is an excerpt from the recent Customer Service Playbook for Government. In the guide, we detail six plays to help you transform the way your agency serves its citizen users. Again and again the experts we spoke with said great customer service cannot happen unless employees at all levels of the organization support it,Read… Read more »