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Professional Development

The Invisible Curriculum: What High Performers Learn That Isn’t Taught

The rules for success were obvious in school but, in the workplace, the real playbook is hidden. Learn the invisible curriculum.

December 30, 2025
Adeline Maissonet
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Tags: Featured Contributor, unwritten rules

GIS, IT Modernization

Houston, Texas: A Study in Modernizing Public Works with GIS

Using GIS along with AI technology, Houston has successfully digitally transformed its public works system for infrastructure management.

December 30, 2025
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Adam Carnow
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Tags: ArcGIS, Esri, flooding, infrastructure

Leadership

The Decision Gap That Will Define Government Performance in 2026

In 2026, governments face a defining inflection point. The single greatest challenge, and opportunity, is decision velocity under sustained complexity.

December 30, 2025
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Dr. Rhonda Farrell
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Tags: complexity management, decision velocity, Featured Contributor

Human Resources

Getting a Performance Improvement Plan (PIP): What To Do  

What should you do if you’re given a performance improvement plan? Here are steps that may help you preserve your rights and even keep your job.

December 30, 2025
Miriam Edelman
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Tags: Featured Contributor, job loss, PIP

Cloud, Cybersecurity, Tech

DevSecOps: Why Do You Need It?

DevSecOps integrates security throughout the development lifecycle. Incorporating this will help secure your environments against threat actors.

December 30, 2025
Dan Kempton
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Tags: DevSecOps, Featured Contributor

Citizen Engagement

Every Project Needs a Plan

Good CX isn’t about having a well-staffed CX office: It’s having CX inform every organizational decision. CX needs to be a priority — and a core capability — in all departments.

December 19, 2025
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Lauren Walker
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Tags: 2023 CX Guide, customer experience, CX, Human-Centered Design

Well-Being

Nature’s Remedy: How You Can Combat Burnout and Boost Well-Being 

In our modern world, we’re often caught in a whirlwind of thoughts, plans, and to-do lists. We become disconnected from subtle cues and signals that our bodies constantly send us — the gentle nudge to rest, the surge of energy that invites movement, the quiet whisper of intuition.

December 19, 2025
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Sally Mayberry
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Tags: burnout, Featured Contributor, stress management

Career

Try a Zigzag Career Path

Sometimes your career path isn’t a straight line. Here’s how that can work to your advantage.

December 19, 2025
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John Monroe
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Tags: 2023 Innovations Guide, career planning

Communications, Innovation, Workplace

Why Curiosity Is Your Agency’s Secret Weapon

Innovation often feels like a rare, big breakthrough that changes everything. But in reality, innovation is driven by curiosity.

December 19, 2025
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Tim Sussman
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Tags: Curiosity, Featured Contributor

State and Local, Tech

A 21st-Century Education in Ohio Prisons

Education can make a big difference for people leaving prison. Here’s how one state uses technology to enhance options for incarcerated students.

December 17, 2025
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Lauren Walker
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Tags: 2023 State and Local guide, corrections, education

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