Want to Empower Your Employees? Let Them Learn!

Return on Investment, otherwise known as ROI, doesn’t always have to be applied to business. It can be applied to various areas of your life. In fact, ROI can even be applied to your government employees through learning. Investing in your employees by empowering them through effective learning is one of the best decisions youRead… Read more »

Revolutionizing Customer Service with Microsoft

This is an excerpt from the recent Customer Service Playbook for Government. In the guide, we detail six plays to help you transform the way your agency serves its citizen users. Despite government investing more time, resources, and knowledge into their customer service initiatives, constituents still don’t seem to be fully satisfied. According to leadingRead… Read more »

8 Tips for Choosing the Right Health Insurance Coverage for You

According to recent study, most people spend only 30 minutes considering whether to choose a new plan or re-enroll in their previous plan during open enrollment. It’s in your best interest to spend as much time as necessary to make this decision, as it can greatly impact how much you’ll spend in the coming year… Read more »

Leadership in Action

From forging a unity of effort in homeland security to strategizing today how to field the U.S. Army of tomorrow; to pursuing affordable housing, eliminating fraud, waste, and abuse in healthcare, and securing cyberspace, our most recent issue of The Business of Government magazine delves into a diverse set of topics and public management issuesRead… Read more »

How the DATA Act will Benefit You

In less than a year and a half the Digital Accountability and Transparency Act of 2014, better known as the DATA Act, will require all US federal agencies to report their spending information to the American public. So why does it matter? Passed with the intention of improving government financial transparency and reducing budget waste,Read… Read more »