The Pitfalls of Building Your Own Generative AI Solution
The allure of building your own generative AI applications may be irresistible — but it’s not as straightforward as it seems.
Artificial Intelligence
Improved Operations, Smarter Government: AI-Powered Automation to Enhance IT and Application Delivery
AI-powered automation is transforming various aspects of government operations, IT, and application delivery. Government agencies are using AI-powered automation to help with mission delivery, to build resilience, to upskill employees, and enhance trust in government.
Additional Guardrails for AI use in Government
Any use of AI or automation in government, particularly as it relates to benefit determinations or claims, needs to be accompanied by policy guardrails that create strong disincentives for improper denials of claims for benefits.
To Be AI-Ready, Agencies Must Break Free From the Chaos of Connectivity
Agencies today suffer from a “chaos of connectivity” — a morass of systems that are integrated to an extent, but don’t talk to one another — and that prevents agencies from easily accessing large swaths of data. A new platform that addresses all of an organization’s integration patterns can solve the problem.
Banning Generative AI Won’t Work
Blanket bans or prohibitions against government agency use of generative AI won’t work. The recent Executive Order on AI takes a much more effective approach to guiding agencies on the proper way to adopt this new technology.
How Is AI Different From Other Forms of Automation?
Artificial intelligence (AI), unlike other forms of automation, can learn and generate ideas that elude humans. But what does AI “learning” actually mean? Here are the basics.
Making Automation Work for Your Agency
This blog details how automation can help agencies successfully enhance their workforce.
How Software Testing Can Help Agencies Optimize Their Generative AI Outputs
Generative AI holds great potential, but the promise comes with risks. Agencies need to make sure their systems serve the public equitably and effectively.
Government Must Understand the Types of AI to Effectively Implement
Artificial intelligence is not a singular technology — there are, in fact, many types of AI, each with unique uses and concerns for agencies to consider.
Bringing Data and AI to Life
Government’s response to national and local crises depends on its ability to collect, analyze and use actionable data. That requires a 360-degree view of available agency data, the kind of perspective that a cloud-based data management platform can provide.