We’ve all been hearing a lot lately about generations and the generational divide, the generational gap, multi generational conflict in the workplace – some see it as a huge issue, some see it as a small issue, and some don’t see it as an issue at all – yet it is an issue. If theRead… Read more »
[Summary: Notes for a presentation on ‘Generation-Y’ and public services hosted by Institut de la Gestion Publique (Institute for Public Management), delivered on 27th June 2011, Paris] Below is a copy of the draft I wrote for a round-table discussion starter at today’s ‘Generation-Y and public services’ conference hosted at the Institut de la GestionRead… Read more »
Top 10 Twitter Feeds is a new, regular series on the CEIL Blog dedicated to helping you discover the best — and most informative — Twitter feeds available. This week we’re focusing on the Top 10 Federal Government feeds. There are plenty of fantastic feeds out there, but not all of them put a highRead… Read more »
The Customer Service series is supported by RightNow Technologies. To learn more on how to use cloud technology to improve customer service, visit the RightNow resource center today. Check out the GovLoop/RightNow Customer Service Hub to get smart on how to be awesome at customer service —————————This is post 1 of the new “Customer Service”Read… Read more »
If you’re interested in this topic, please consider attending our Next Generation of Government Summit on July 28-29 in Washington, DC, where emerging leaders and thinkers will convene to chart the future course of government. ***************************************************************************************************************************************** In another post, I captured the proceedings of an International Symposium which is discussing “Generation Y and Public Management:Read… Read more »
Thirteen Dartmouth College (NH) students and recent graduates are touring the country on an old Greyhound bus converted to run on waste vegetable oil. The Big Green Bus is scheduled to visit 31 states in 11 weeks, spreading the messages of sustainability and environmentalism. “Our focus is two-fold: to discover the environmental success stories ofRead… Read more »
Creative Commons via Wokka on FlicKr Today, my team embarked upon an ambitious office project in my emergency management program: clearing out years of stored paperwork. As a public agency, we are attentive to the state’s archiving requirements which cause us to retain about 7 years worth of records; however, it is not unusual toRead… Read more »
As part of the Public Sector Web Network, I’m delighted to announce we will be running an introduction to digital engagement workshop in Wales on 6th September 2011. Facilitated by yours truly, attendees will come away with a full grasp of the background and potential of this work as well as a practical toolkit toRead… Read more »
With 145,552 square miles of populated open land, Montana, aka the Big Sky State, has a lot to keep track of. Managing such a large spectrum of terrain is no simple task. This is why the fourth largest state in the US chose to pioneer a GIS-based statewide cadastral database. According to OMB’s Federal EnterpriseRead… Read more »
GovLoop is proud to have Microsoft as one of its 2011 Premiere Partners. This week, we’re highlighting their Telework Solutions. You can learn more below from our interview with Martin Isaksen, a Federal Technologist at Microsoft. 1. What is Microsoft’s take on Telework? Isaksen: These are exciting times for the nearly 2 million federal civilianRead… Read more »