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Communications
Hawaii Plans for a Paperless Future in the Cloud
The Aloha State isn’t just focused on the current digital signatures implementation. Officials are also thinking of future implementations — the next round of paperless.
Transportation Today: Modern Consumer Experience
As the digital revolution continues to evolve, transportation agencies find themselves in an enviable position compared with many other government organizations seeking to engage citizens: they have a built-in, captive audience.
How to Explain Public Relations to Your Coworkers
Like all the other things we have to maintain in life – our cars, our diets, our checkbooks – maintaining an image takes time and talent. It doesn’t just happen and it doesn’t involve only one strategy.
This One Trick Will Help You Better Define Your Customer
As government communicators, we’re best serving the public when we’re thinking about our customers as smaller groups — defined, just for example, by geographic location, specific needs or languages spoken — and communicating directly with those groups. Simply put, our services are more impactful when our audiences are understood.
These Govies Have Amazing Stories
Each year we hold a Speaker Contest for government employees to share their public service story at the Next Generation of Government Training Summit. This year we had over 100 entries, a panel of government experts selected 10 finalists and it’s now up to you to vote on your top three! Customer Experience: Dragging anRead… Read more »
GSA Makes it Easier for You to Get on Schedule 70
When partners suggested we come up with a way to describe the process of getting on Schedule using plain language, GSA’s 18F and IT Schedule 70 teamed up and took on that challenge.
How Agency Needs Drive Cloud Adoption at Peace Corps
The sweet spot for Heather Schwenk, the Peace Corps’ Volunteer Delivery System Expert, is when the agency’s business and technology teams align and mission needs drive tech adoption — not the other way around.
How to Integrate Video Into Your Daily Communications
To best communicate technical or sensitive information to your audience, consider integrating video into your communications plans in a greater way.
A Comic Book Lesson in Communications and Conscience
As the messengers, we have the power to create fewer Magneto’s and more Charles Xavier’s — people who engage with public institutions and their fellow humans, working together to create a better tomorrow.