Social Media’s a scary animal, especially for companies or organizations that are accountable to stakeholders, policy, law or any other governing entity that exists to mitigate risk. Also, social media is an online collaboration channel and tools domain that’s most appropriately and effectively utilized by humans, i.e. individual personalities (preferably employees) – vs. corporate personasRead… Read more »
Happy Thursday! The folks at NextGov.com have put together a great list (or what they call “The Feed”) of the Twitter feeds of government agencies. The page is broken down into several categories, including business and finance, defense and diplomacy, law enforcement, government at work and the White House. Recent activity includes a warning fromRead… Read more »
Yesterday I attended Public Sphere 2 which was run by Senator Kate Lundy in the main committee room at Parliament House. The topic of this Public Sphere was Open Government: Policy & Practice, all Public Spheres run by Kate Lundy have the over arching topic of Government 2.0. My role in yesterdays event was toRead… Read more »
Hello everyone James Purser wrote a great update about an event in Australia. I was moved to write about ScotWeb2 which I organised on Friday June 19th. We blog here This was ScotWeb2’s second gathering. We are only 5,000,000 people so to get 60 of them into a room in mid-June is fantastis. However, unlikeRead… Read more »
Good evening! Today’s Tweet stream is about a quarter of the one yesterday, but very interesting. Enjoy. Cordially, Caroline Twitter @WiiPigSooie Blog WiiPigSooie opencode: Open Source #opensource: Hotel WiFi Disservice… http://bit.ly/1WQNm (expand ) 2 minutes ago from web • Reply • View Tweet lhawthorn: Heading for a drink with @msurman to plot world domination ofRead… Read more »
Lots going on at the Enterprise 2.0 show here in Boston today. So far, I’ve met a lot of great people, with a ton of valuable sessions. Here’s principle 6, 7, & 8 from the guide to enterprise 2.0 e released earlier this week. Principle #6 – Design Can Make a Big Difference While inRead… Read more »
By Leonard Sipes Created for FedPitch 2009 (http://www.fedpitch.org/). FedPitch seeks to create new and innovative ideas to improve federal service. Final two minute presentation created from this paper. There are few times in world history when we witness a fundamental shift in how people move through society. Well, we are witnessing major change right now.Read… Read more »
Customer Service and Support At times, I wonder when was it that I stopped remembering good customer service and was thrilled to get even mediocre service and be happy about it. Have you ever called a phone company or cable provider, gone thru the fabulous phone tree, PRESS 1 for this, PRESS 2 for thatRead… Read more »
Good evening, I have been working on this summary on and off all day …can we say l.o.q.u.a.c.i.o.u.s.? I had to cut out the posts that were Word – For – Word tweets of conferences. I believe Pam is going to look at posting these; but as for Sweet GovTweets …if you are posting 60Read… Read more »
Taken directly from: http://www.fedsfeedfamilies.gov/ Food banks across the National Capital Region and around the country are facing severe shortages of non-perishable items, just as summer leaves more children without school nutrition programs. Federal employees nationwide are stepping up to meet this challenge by gathering 1,000,000 pounds of food for families in need this summer. WeRead… Read more »