User Experience: An Emerging Best Practice
In the past decade, the concept of user experience (UX) in government IT has gained widespread acceptance and moved into the mainstream.
In the past decade, the concept of user experience (UX) in government IT has gained widespread acceptance and moved into the mainstream.
AI and ML solutions can increase agencies’ efficiency, improve job satisfaction, and increase the quality of services offered to constituents.
New research findings make clear that local government’s approach to service cannot be one-size-fits-all. At a time when effectively reaching and engaging all community members is imperative for public health and continuity of government operations, understanding and meeting generational differences is critical.
The COVID-19 pandemic has forced both government and higher education to think more about remote data and other cybersecurity concerns.
At GovLoop’s recent virtual summit, government and industry leaders highlighted their efforts to future-proof agencies in the wake of the COVID-19 pandemic.
At GovLoop’s virtual summit Wednesday, two experts spoke about how COVID-19 accelerated data collaboration, how it can unlock innovation in government and the biggest hurdles agencies face now.
The fantasy of a single login with access to multiple public sector services isn’t so far-fetched, cybersecurity experts say.
Microservices are apps developed by breaking down their underlying components into smaller pieces with well-defined interfaces and operations.
Going forward, the Library of Congress (LOC) seemingly has a more digital future based on remote work and virtual content aimed at citizens.
Responsible for carrying out the election were not just poll workers and election officials, but thousands of IT staffers around the country who defended against cyberattacks.