Reimagining IT Teams to Support Government Service Delivery
IT teams need to augment their traditional responsibilities with digital service delivery capabilities to better support their departments and agencies.
Human Resources
Inside the IRS’s Digital Microlearning Program
Through SHOTs videos, IRS employees can brush up on a subject in about three minutes or less on average.
COVID-19 Proved Government Agility. It’s Time to Use That for Tech Skills Gaps
Failing to address the widening tech skills gap is simply not an option. With this in mind, here are four initiatives that federal agencies should prioritize in the months ahead.
What to Do When You Can’t Hire Cyber Talent Gaps Away
When you have enough talent, you can be confident about your agency’s capabilities. But most organizations don’t have enough. So, they need to augment their staff with the right tools and procedures.
How Employees of Different Generations View Citizen Engagement
“We need to be thinking about how different age groups will have different needs or expectations. And if we’re not taking that into consideration, then there’s the potential that we could be under-serving one or another group.”
5 Moments in Life to Re-evaluate Your Life Insurance Needs
The pandemic has made two things clear: First, no one is free from uncertainty and the many effects, financial and otherwise, uncertainty can introduce. Second, there’s nothing more important than family. The additional challenges of living in a COVID-19 world have led many of us to reassess our priorities and prepare for uncertainties. It makesRead… Read more »
Elevating Success Skills Through Professional Development
“A lot of training opportunities skew toward technical positions. But that’s only a part of the equation.”
It’s Time to Rethink Employee Learning in a Virtual World
“It’s not just about ensuring employees complete the course and check the box, but how did that actually improve the mission?”
Best Practices to Close Skills Gaps
Developing a nimble workforce requires the right mix of recruitment, reskilling and upskilling. To connect this trinity, modern workforces need a continuous learning culture enabled by online training.
What Data Can Tell You About Current and Future Employees
No matter how massive, minute or complex an agency’s mission, each one has a common purpose: They’re in the business of people.