How Agencies Are Driving Innovation to the Edge
Across government, innovation is happening at the edge, leveraging cloud, artificial intelligence (AI), machine learning (ML) and related technologies.
Innovation
How to Implement Innovations
Innovation is more than a process: It’s a culture. Here’s how Philadelphia’s Office of Innovation and Technology makes it happen.
Build an Innovative Ecosystem Through Cloud Architecture
If an agency wants to transform how it uses data, it needs to reimagine three core pillars of its data ecosystem: people, processes and technology.
What Can Old Airplanes Teach Government About Adopting AI?
Though more than 100 years separates the inception of the U.S. Airmail Service and the launch of ChatGPT, we can learn many lessons from the former when deciding how to use the latter.
Granicus Announces Finalists of 13th Annual Digital Government Awards
Granicus’ 2023 Digital Government Award winners demonstrate government’s commitment to serving and engaging citizens.
How to Be a Nimble Employee
Coping with technological change in the office takes some special skills. Here’s how you can cultivate them in yourself.
Indiana BMV Builds on Three Pillars to Drive up CX
An overwhelmingly unpopular state agency transformed itself — through IT innovation — and now enjoys a 98% customer satisfaction rating.
Are You in the Habit of Being Productive?
This guide offers five in-depth steps you can take to boost productivity, as well as advice for government and industry peers.
Habit #4: Make Good Choices
Sometimes what’s intended to improve productivity slows things down instead. Here’s how to avoid those mistakes and make changes that really help.
Habit #1: Automate (Thoughtfully)
Software can handle some tasks more effectively than humans. Here are some tips for using automation to increase productivity.