What Can Old Airplanes Teach Government About Adopting AI?
Though more than 100 years separates the inception of the U.S. Airmail Service and the launch of ChatGPT, we can learn many lessons from the former when deciding how to use the latter.
Innovation
Granicus Announces Finalists of 13th Annual Digital Government Awards
Granicus’ 2023 Digital Government Award winners demonstrate government’s commitment to serving and engaging citizens.
How to Be a Nimble Employee
Coping with technological change in the office takes some special skills. Here’s how you can cultivate them in yourself.
Indiana BMV Builds on Three Pillars to Drive up CX
An overwhelmingly unpopular state agency transformed itself — through IT innovation — and now enjoys a 98% customer satisfaction rating.
Are You in the Habit of Being Productive?
This guide offers five in-depth steps you can take to boost productivity, as well as advice for government and industry peers.
Habit #4: Make Good Choices
Sometimes what’s intended to improve productivity slows things down instead. Here’s how to avoid those mistakes and make changes that really help.
Habit #1: Automate (Thoughtfully)
Software can handle some tasks more effectively than humans. Here are some tips for using automation to increase productivity.
Make Your Records a Productivity Asset
Getting your records from paper to digital can be a daunting task. But with the right help, it can make your data into the useful tool it was always meant to be.
5 Steps to Personal Productivity
To unlock your personal productivity and really get things done, you need a plan. Follow these five steps to make a weekly plan that makes your projects achievable and helps you be as productive as possible.
How to Address the Risks of Cloud-Native Apps
Software developers and malicious actors both love cloud-native applications, but for very different reasons. Here’s what you need to provide robust security for your cloud-native applications.