Building a Better Meeting
Learn seven steps to construct effective meetings that will engage your participants and yield better outcomes.
Leadership
Navigating Workplace Dynamics at Your Agency
Every agency’s workplace is dynamic. It’s unique to your organization’s values, processes, and, most importantly, personalities and perspectives. Navigating these internal dynamics can be tricky and downright stressful, but as a supervisor, it’s critical for you to lead your team effectively without succumbing to conflict or confrontation. Here are three quick key takeaways from thisRead… Read more »
August Online Training Is Now Available
The dog days of summer are here, and the heat can leave you feeling sluggish and unmotivated. It’s time to renew your passion for public service with August’s new online trainings! We’re covering a whole slew of topics relevant for gov employees. Starting out the month with future-proofing your data and closing it withRead… Read more »
Noticing Is the New Knowing
Great leaders don’t just know more—they notice more. This article reframes awareness as a leadership skill for the AI age.
Talent Is the New Compliance: Meeting EO Mandates With Workforce Agility
In a new era of Executive Orders and staff reductions, upskilling the existing workforce may be the only way to cope. Online training can help.
A Mandate for Urgent Leadership: Decision-Making at the Speed of Now
With defense acquisition delays mounting, Michael Duffy’s call to “move with urgency” sets a bold new standard. Meet it with leadership.
Make Constituent Services More Accessible
Accessibility ensures that all citizens, regardless of their circumstances, can understand and utilize the support available to them. Prioritizing accessibility also enhances civic involvement and promotes equity. In short, understanding how to improve accessibility helps government agencies to better fulfill their mission of serving the public. During our recent CX Community of Practice, Michelle Pinsky,Read… Read more »
Use ‘Sound Bites’ and ‘Bridging’ in Media Interviews
By using these media techniques, a good spokesperson will know how to answer a difficult reporter question with a prepared, key message.
How to Grow People: Insights from Parenting for Leadership
Raising children and leading teams both require presence. Learn how noticing, nurturing, and being here — now — shape human growth.
How Public-Sector Leaders Can Build Aligned, Collaborative Teams
Even top teams stall without trust, clarity, and alignment. A strengths-based reset helps public sector teams reconnect and perform better.