Digitizing the Curb Appeal
Digital curb management is a little-known, but so very important, way for cities to manage delivery and parking logistics. Here’s what Seattle, with its 500 loading zones for package, food and supply deliveries, is doing.
State and Local
Data Integration Helps Agencies Deliver
Too much data is scattered across too many systems — but an integrated data management platform can help agencies save money, automate routine tasks, collaborate more easily and provide more personalized services.
How Software Testing Can Help Agencies Optimize Their Generative AI Outputs
Generative AI holds great potential, but the promise comes with risks. Agencies need to make sure their systems serve the public equitably and effectively.
CX Innovation: Reminder Text Messages Make a Difference
People often learn they’ve lost access to social services benefits when they try to access them and fail. An innovative Louisiana program, called LA’MESSAGE, works to change that by sending text message reminders about deadlines, submission requirements, and other concerns.
Winners of 13th Annual Granicus Digital Government Awards Announced
Granicus has just announced the winners of its 2023 Digital Government Awards — recognizing state and local agencies that excelled in seven award categories: Changemaker, Community Engagement, Customer Experience, Digital Transformation, Operational Efficiency, Trust & Transparency, and Website of the Year.
Empowering Operational Efficiencies with AI and ML — Part 1
With advanced networking technologies, such as artificial intelligence and machine learning, agencies can monitor their service areas in real-time and identify areas that need improvement.
Pickleball Politics: Separating the Noise From the Signal Amid the Rise of America’s Latest Sports Obsession
Pickleball has sparked controversy in communities around the country — and is a metaphor for why, and how, government should listen to constituents.
The Digital Twin Guiding America’s Safest City
Geographic information system (GIS) technology is an invaluable tool for state and local traffic and emergency management.
Building for the Government of the Future: Embracing Agility – Part 2
Government needs agile technology to provide timely, effective services to the public and keep pace with changing needs.
Building for the Government of the Future: Embracing Agility – Part 1
Citizens want government agencies and officials to provide them with efficient, effective, timely services. That means governments must have agile technology foundations.