Tech

How should we collaborate?

As the Social Media Subcouncil continues working to develop strategic social media recommendations and guidelines, questions regarding practical social collaborative models have emerged. After considering several options, the Social Media Subcouncil has arrived at four possible collaborative models we can use to deliver recommendations and guidelines to the Federal Web Managers Council: • Social MediaRead… Read more »

Measuring Gov 2.0 (via Web 1.0): Foresee

NOTE: This post is part of a series entitled Measuring Gov 2.0, But First Web 1.0 Analysis. You may also be interested in the first study in which I highlighted website measurement by the Brookings Institution. In 1999, the US government selected the American Customer Satisfaction Index (ACSI), which is produced by the University ofRead… Read more »

“Sweet GovTweets” – Tuesday 24th March 2009 edition

Apologies in advance for errors: @GetFISARight: net +55 votes for our #askpres question at http://tinyurl.com/d9d3lb … please vote for civil liberties! #bipart #gov20 @adrielhampton: This was absolutely the highlight of my day – visualizing #gov20: http://tinyurl.com/dans6m @ p2pt0: why talk about skittles when there are some great #askpres questions at http://is.gd/ojox #p2 #rebelleft #gov20 #topprogRead… Read more »

Social Media for Gov’t conference: vibe in the room last year vs. this year

Chatting with fellow ALI conference attendees Andy Krzmarzick, Ari Herzog, Maxine Teller and John Stauffer after today’s sessions, I made an observation about this same event one year ago vs. today, plus a hypothesis about why this difference might be. Observation: last year’s conference had an excited – almost giddy – optimistic energy about socialRead… Read more »

Social Media Book – Call for Chapters

(from the Knowledge Management Government group…) FYI: From: John Girard [mailto:john@johngirard.net] Sent: Sunday, March 22, 2009 6:47 PM To: kmgov@list.jpl.nasa.gov Subject: [kmgov] Social Media Book – Call for Chapters Dear Federal KM Working Group Colleagues, I would like to share with you some information about an exciting new project in the knowledge/social media domain. JoAnnRead… Read more »

Beware the Social Media Police

Note: This blog entry was also published on my Reach the Public Blog where there are other entries on government-to-citizen communication, social media, and Web 2.0. I was discussing online communication plans with one of our clients recently, and I heard something that surprised me. “We’d like to use more social media, but we don’tRead… Read more »