How to Make Gov Content That Matters and Boosts Engagement

These four tips will help make your government social media channels “cool” and relevant, all while delivering your message.

Procurement Primer: Best Value Determination vs. LPTA

To those who don’t work in procurement, the debate about the merits of Lowest Price Technically Acceptable (LPTA) vs. Best Value source-selection processes can be confusing. But like it or not, these concepts can play a critical role in the success of government programs, so it’s worth developing a basic understanding of the issues. WhatRead… Read more »

5 Top Questions Feds Have About Returning to the Office

Who decides if you’re eligible for telework and remote work? Will your locality pay change? We cover these and other top-of-mind questions.

How to Use Recreational Esports to Foster Community Connections

To develop modern community connections, government leaders should explore the untapped potential of recreational esports.

First, Breakfast: 3 Tips for Going Back to the Office

With thoughts racing through your mind, you may say to yourself, how do I transition back into the workforce under new conditions?

What Moneyball Can Teach Us About Legacy IT

Winning in IT is a team sport. Combining legacy knowledge and advanced capabilities as one team achieves the real promise of IT.

Is Your Office Ready for the Post-COVID Crowds?

Just because people will be back, doesn’t mean they’ll be ready to sacrifice any of the speed or convenience to which they’ve grown accustomed. People now expect a certain level of service — and there’s plenty of technology available to make it happen.

Why State and Local Agencies Must Focus on Delivering Exceptional Human Experience

Delivering goods and services is the first purpose of local government. However, a critical part of that mission is not just the actual goods and services, but how they are delivered. In this article, we’ll discuss the issues with traditional citizen experience (CX) metrics in state and local agencies and share best practices for how… Read more »