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Artificial Intelligence, Digital Government, Tech

Creating a Data-Driven Culture to Support AI and Machine Learning

More attention is being given to how data can solve challenges around digital services. Artificial intelligence and machine learning are powerful tools that can help.

August 8, 2022
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Candace Thorson
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Tags: artificial intelligence, data maturity, machine learning

Career, Learning, Professional Development

Do You Need a Sponsor or a Mentor?

Mentors and sponsors can play a pivotal role in your career. Here’s how to find the best champion for your success!

August 5, 2022
Chris Makell
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Tags: #career goals, career advancement, government mentoring, government mentors program, mentors, opm, sponsors

Career, Leadership

Are You Still an Expert? How Would You Know?

You moved from management to leadership, and you’re not sure if you’re good at it. Here are three ways to know if you’re on the right path and continuing to develop.

July 22, 2022
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Candace Thorson
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Tags: feedback, performance, professional development

Career, Communications, Professional Development

How to Quickly Build Stories for Career Success

Do you know how to create persuasive stories to help you best answer interview questions and showcase your talents?

July 14, 2022
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Bill Brantley
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Tags: career, job interview, storytelling

Analytics, Citizen Engagement, Tech

3 Ways to Seize This Citizen Experience Moment

The White House’s latest Executive Order is pushing agencies to build better citizen experiences. Here are three tips to help agencies seize the moment.

July 7, 2022
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Jim Tyrrell
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Tags: citizen engagement, digital government, state and local, tech

Career, Leadership, Learning

Creative Leaders Build Trust with Compassion: Solving Problems Together 

Creativity is a critical — but often unrecognized — component of successful leadership. Here’s how to foster it.

July 5, 2022
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Nina Bianchi
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Tags: creativity, leadership

Career, Learning, Professional Development

Are You a Second-Guesser or a Re-Thinker?

Read on to learn how storytelling tactics can help you make the best choices every time by boosting your confidence and capacities.

July 1, 2022
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Featured Contributor
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Tags: mindfulness, second-guesser, writer

Career, Professional Development, Project Management

It’s All About Energy

Energy is one of our most valuable resources. Here are four ways to boost your energy for a healthy balance of mind, body and spirit.

June 30, 2022
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Featured Contributor
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Tags: career, energy

Citizen Engagement, Digital Government, State and Local, Tech

Aim for the “X”

Agencies often suffer from low approval ratings, lower than the private sector. So how can even behemoth agencies reinvent themselves? Paying more attention to experience management (XM) is a great start.

June 27, 2022
Dante Ricci
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Tags: citizen satisfaction, customer experience, CX, experience management, XM

Citizen Engagement, Digital Government

Granicus Recognizes 13 Government Organizations for Excellence in Digital Services

Granicus’ annual Digital Government Awards honor agencies that have transformed civic engagement, service delivery and government efficiency and effectiveness

June 14, 2022
Rachael Taft
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Tags: awards, digital experience, digital government, Efficiency, government efficiency, Granicus, user experience

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