In any IT initiative, it’s easy to use what has always worked. And this is a reasonable perspective to take in many ways, but it’s not always the most judicious.
The best talent wants to work at org […]
It may be safe to assume that most of us don’t like to fail. Many of us are working professionals, public servants, team leaders, parents, pet owners, human beings galore – with important responsibilities to get […]
One of the ultimate goals for establishing data governance is to revamp an organization’s data culture for the better. And this is an immense task.
That’s why before an organization begins strategizing and imp […]
State and local governments like Montana and Wayne County, Michigan have received millions of dollars in federal aid from the American Rescue Plan (ARPA) and the CARES Act. The scale of funds they must now manage […]
For too many years, government, industry and academia worked in silos to solve overlapping problems. But let’s think about it: Why repeat work that is already done? It’s time to close the gaps.
It can be as sim […]
Pearl Kim wrote a new post, What Agencies Achieved by Automating Data Processes, on the site GovLoop 3 weeks, 2 days ago
In today’s world, data issues are work issues. When there are problems with the processes for gathering and analyzing data, they become problems for everyday workflows.
Take this team of business auditors at a […]
Pearl Kim wrote a new post, Women Leaders in Space: What Career Myths Did They Believe? And Other Work Questions, on the site GovLoop 1 month, 1 week ago
There’s a high chance that even the most impressive title has an unexpected story behind it.
At GovLoop’s online training Tuesday, experts from the space sector had a wealth of career advice to share as women […]
Pearl Kim wrote a new post, Asking the Right Question for Using Pandemic Relief Funds, on the site GovLoop 1 month, 1 week ago
What do you do when a chunk of money falls from the sky?
State and local governments are figuring out how to answer a version of this question after the American Rescue Plan set aside $350 billion in aid to […]
In today’s state of widespread remote work, the security landscape is seemingly easier for adversaries to exploit and tougher for security practitioners to protect.
With many employees in some posture of t […]
Pearl Kim wrote a new post, How Well-Designed E-Learning Can Be Life-Saving Work, on the site GovLoop 2 months ago
Creating meaningful online training opportunities that can measure authentic learning may be more important than you think.
To combat human trafficking, for example, key client-facing employees in the business […]
Pearl Kim wrote a new post, Case Study: Community Trust Required for AI Initiative in Los Angeles, on the site GovLoop 2 months, 1 week ago
The city of Los Angeles needed more than partnerships with institutions to roll out its $1.3 million-dollar artificial intelligence (AI) initiative around air quality. It needed community buy-in.
Funded by […]
Pearl Kim wrote a new post, The Nation’s Cybersecurity Is at an Inflection Point, on the site GovLoop 2 months, 2 weeks ago
In the aftermath of major cyberattacks that threatened critical infrastructure and national security, President Biden signed an executive order Wednesday that aims to strengthen cyber defenses through increased […]
When the Veteran’s Experience Office (VEO) was established in 2015, the goal was to listen to veterans’ voices. The office strategically deployed core CX capabilities to listen through data, tools, technology and […]
Depending on the agency’s size, maturity and mission statement, “modernization” can mean different things and produce diverse initiatives. The high-level goal may look similar – to increase agility or be more re […]
In 2020, one in 15 government employees was exposed to a phishing attempt, a report by cybersecurity firm Lookout found.
Phishing is the attempt to fraudulently access an organization’s infrastructure in o […]
Pearl Kim commented on the post, You Can Recover From a Major Mistake at Work — Here’s How, on the site GovLoop 3 months, 1 week ago
Thanks for sharing your story, it was super helpful to putting mistakes into perspective!
Pearl Kim wrote a new post, A Core Discipline to Build Public Trust: Customer Experience, on the site GovLoop 3 months, 1 week ago
An underlying challenge that agencies face in this increasingly digital world, accelerated by COVID-19, is the ability to understand the human experience of accessing government services and […]
Editor’s note: GovLoop interviewed current and former government employees about limiting beliefs they’ve seen throughout their careers in public service. Here’s an excerpt from that conversation in the words […]
Pearl Kim wrote a new post, How Utah and a Texas City Are Distributing Vaccines, on the site GovLoop 4 months, 1 week ago
While immunization is not new, the novel coronavirus has produced new challenges for state and local governments to organize vaccination.
A main part of the challenge is coordinating technology and people to […]
Pearl Kim wrote a new post, To Asian American Public Servants: How Are You Doing?, on the site GovLoop 5 months, 1 week ago
Writer’s note: This post was originally published on Feb. 18, 2021 after an Asian San Francisco resident’s death. We are re-sharing it in light of the shooting in Atlanta, where eight people died, six of whom were […]
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