I’ve been thinking about public sector innovation and how many times we re-invent the wheel and spend the same dollar over and over again. The following metaphor comes to mind: Imagine a big puffy down pillow. You push your fist into the pillow. As long as you keep your fist in place, the new shapeRead… Read more »
From ‘The Big Apple’ and ‘Empire City’ to ‘Gotham’ and ‘The City That Never Sleeps,’ New York City has worn many hats over the years. With the release of NYC Digital‘s roadmap, NYC hopes to add ‘The Digital City’ to its nickname collection. Last week, Mayor Michael Bloomberg and Chief Digital Officer Rachel Sterne announcedRead… Read more »
I am currently working on a new and exciting project at AIIM. I am curious to know what you would be interested in buying as courseware if we were to offer additional training and certification under our educational programs. I would like to know if you would be interested in certain topics. As such, IRead… Read more »
I was hired into CBP’s SBI program office in July of 2010, without any real idea of what “acquisition” meant or how it was practiced. My supervisor told me that I was the “acquisition workforce development officer,” a title that I later discovered existed only in his head. I do have to make a disclaimer:Read… Read more »
In San Francisco, the loss of a charismatic mayor who served as a social media and civic tech booster-in-chief within city government came as something of a blow to Gov 2.0 advocates last year. However, we rebounded by shifting our focus to building the civic tech and open government community of line workers, developers, activistsRead… Read more »
I have been working closely with Kingston City Council since last year, assisting them in implementing Web 2.0, social media and mobile technologies to improve collaboration internally, to cut costs and to engage and communicate more clearly with residents and local businesses. It is through this program that I met Belinda McDaid. Belinda McDaid managesRead… Read more »
Here is the 2011 State of Community Management. A fantastic resource for Community Managers or anyone interested in starting a community! The 2011 State of Community Management View more documents from The Community Roundtable
This post originally appeared on my external blog, “Social Media Strategery.” When someone in the communications industry refers to a “community manager,” they are usually referring to someone that can manage the online relationships for a particular brand, using tools like Facebook, Twitter, and blogs. However, over the last few years, a new Community ManagerRead… Read more »
Yogi Berra said: “If you don’t know where you are going, you’ll end up someplace else.” The same holds true for any community. Mission statements are not new. Yet with online communities popping up, bringing people together from town to town, coast to coast, and country to country, crafting an effective mission statement is moreRead… Read more »
I’m not sure that this is the best for forum for this, but I’m hoping that some community-service minded Washington area Federal employees will join me in volunteering in April. The first is during National Volunteer Week and is with Greater DC Cares, the same organization that President Obama and the First Lady volunteered withRead… Read more »