How State and Local Gov Leaders Are Putting CX Metrics to Use
They shared their thought process for fostering competencies around data-driven customer experiences for digital services, plus more.
Posts Tagged: digital government
Colorado’s Human-Centered Response to COVID-19 Exposures
Here’s what the Colorado Digital Service learned from using human-centered design to guide COVID-19 response efforts.
Are We There Yet? No, Transformation Experts Agree
Most agencies have been more innovative during the COVID-19 pandemic. But after weathering the pandemic’s first year, many haven’t charted a course ahead.
Simple Steps to Solving Complex Problems
In the face of complex problems, many innovators in government sign onto a simple-solution idea, and in Rhode Island, that has sparked change.
How Election Officials Can Fight Misinformation and Mistrust
Maintaining election integrity isn’t easy, but it’s work that could change the outcome of this election and the future of our governmental institutions.
5 Ways Government Can Ditch Paper and Go Digital
Government agencies have a love-hate relationship with paper that has been years in the making. But digitizing these key processes can help.
Learn at Home With the Digital Government Virtual Symposium
On Thursday, May 21, starting at 11:00 a.m. ET/8:00 a.m. PT, the Adobe Digital Government Symposium will include exciting keynotes and speakers, and is entirely virtual.
Upcoming Virtual Symposium – Digital Government
On Thursday, May 21, starting at 11:00 a.m. ET/8:00 a.m. PT, the Adobe Digital Government Symposium will include exciting keynotes and speakers, and is entirely virtual.
How To Meet Data and Legal Demands Faster
An e-discovery solution can help agencies meet their data and legal demands faster without sacrificing privacy, security or speed.
Las Vegas Becomes a Smart City
Las Vegas is adopting smart technologies that its mayor and advisors are confident will boost the city’s reputation for going big to a whole new level.